Hi every one, we have just upgraded from 10.4 to 10.1.500 and now none of my dashboards work. Is there a process or routine that I need to run to get them working?
Thanks for any help
Adrian.
Hello Adrian,
Have you tried Dashboard Maintenance and using the Action menu to redeploy your Dashboards?
Mark W.
Hi Mark, yes I tried that. I think it has something to do with the DLL
files, as the box is disabled with a file marked in there as such;
The error I get is this;
The text in the error seems to reference version 10.1.400. How do I get the
right version? Most of my customizations are failing as well.
Not having a good Monday here.
Regards
Adrian.
Quick question - how did you install client and server-side components of the 10.1.500 upgrade? Do you have these configured to roll-out when a client connects, or do you have a separate client that you updated with the files in the 10.1.500 distribution?
In your menu, re-point your dashboard from the Epicor.Mfg.UI.App to the Ice version of your dashboard.
Hi Aaron, this is what the menu maintenance screen looks like;
Hi Joseph,
I did not do the upgrade, our systems department did it. As far as I am
aware all that was installed on my client pc was a new logon application. I
just write the customizations and configurators. I also have some
configurators which do not work now, one crashes the client immediately so
I can’t tell what the problem is but the others seem to be complaining
about null values in the method rules. I have logged a case with Epicor but
have not had much luck as yet.
In the Dashboard combobox, look for one that says SOOutput_Epicor or something, I bet it’s in there.
I had the same issue when moving from 10 -> 10.1.500 in our test environment, You need to open Dashboard Developer and redeploy the dashboard AND clear the client Cache. Takes a bit of convincing but it should work.