AP user entered extra digits in manual check number by accident, now it auto populates the next check with excess numbers. Is there a way to reset the manual check number instead of having to keep overriding it? Thank you.
I believe if you override the check number that the next time you need a check number it will start from the end of that series which should keep you from overriding.
Thank you for your reply. We did override it but it didn’t work because the incorrectly entered check number was a larger number.
Ah, yes that is a problem. I would check with support and see if they have a way to get around this.
Just a SWAG - maybe you setup a new - similar checks - payment method for the bank and see if you can reestablish a check number
and if that fails, the last option may be to create another bank master record - with a different BANK ID - for the same bank name, same bank account and same GL; and in this fashion you can re-establish the proper check numbering
We solved the issue by creating a new bank account as suggested by Epicor. Thank you all for your replies.
glad to hear its resolved.
just wondering…
did you try the payment method option? or just did you just create another bank?
We created another bank.
That sucks for a fix.
So our MICR Checks went fine… then we did a Wire Transfer and keyed in a date, now the MICR Ones are out-of-sync using the Date+1 lol, despite Epicor assuring that MICR and Wire Transfer - wont mess with each other.
We do wire, EFT, cheque printing, and online bill payments using the same bank account. We have a different payment method for each of these. As a result the sequences are different for each one. This has been working for more than 10 years and has never caused an issue.
Hello, I am curious as I have never been able to setup different sequences for each payment methods on a single bank account.
Could you share information on how they are defined ?
Thanks in advance