When creating a new invoice in AP Invoice Entry, we go through the process of creating a group and the header, then “New Receipt Line” to bring in the receipts for that invoice…everything works as expected.
There are times where the pricing is different on the Invoice than it was on the PO, and the Invoice needs to reflect that, so we go into the Lines tab and make the change. In the example shown here the Ext amount is currently at $649.41 and I want to change it to $650.00 (adding $0.59 to the price).
I can do that without issue. I can hit save, and everything stays like I put it.
But if I go and do that on a different workstation, the price reverts back to $649.41 once I hit save.
It seems to be sporadic as to when this happens, and it happens to more than just me. It is not consistent either…meaning that even though I can make the change on this Invoice, doesn’t mean that someone else can…and vice versa.
If a method and/or data directive were making changes, I don’t see why it would only do it randomly…again, I can change the price on Line 9 of this invoice, but another user is unable to.
I’m stumped. Has anyone else noticed behavior like this before?