We have an AP Invoice that is stuck in the “Reviewing” process. The individual does not know how it got to this, but we are unable to edit the invoice. This is a problem because a GL Code was not entered on one of the lines.
We have tried to delete the whole invoice group and recreate it but it won’t allow us due to the GL Code.
Does anyone know how to get this invoice out of the review process so we can edit it again? Or maybe enter the GL in another area for it to update the line?
Have you opened Review Journal? It looks like that’s where this invoice is, if you open that Review Journal, and select Journal Entry Cancellation that should open it up for changes. Careful that other important things aren’t also in that same review journal, you may be able to cancel a single transaction as well.