AP Process Payments Crystal Report broken after upgrade from 10.2.300 to 11.2.400

Kinetic ERP
,
1

We are experiencing a Crystal report issue with AP process payments printing after upgrading from 10.2.300 to 11.2.400. The XML file is generated, but the data must not be formatted correctly for the Crystal report to parse. I don’t see any errors, just a blank Crystal report with only the graphics being displayed. Even if I open the XML as a print preview in Crystal reports, it shows the same thing. Doing a browse data in the editor yields nothing.

SO Ack, AR Invoice, PO Ack and a few others work just fine.

The report data definition is custom as is the report. I have read other threads where AR invoice data definition gets messed up, not sure if this is the same root cause.

Any help trying to find a solution would be greatly appreciated.
Tim

2

I found the culprit. The XML data did not include data for the company tag under the RptParameters section.

Broken XML file

<RptParameter>
    <Company/>

Modified to work XML file

<RptParameter>
    <Company>OurCompany</Company>

The join on the report requires the company.

Any ideas why this is?

3

To follow up, Epicor has submitted the issue to development under PRB0276565. I modified my report to get around the issue for now.