Actually, that was part of the problem. With APM expecting a digit to recognize the value, we couldn't have a leading left parenthesis that Microsoft says is required for them to detect dialing rules. Striping them off fixed APM, but broke MS Fax. (Yes, we could have changed APM to expect the right parenthesis, but then international numbers wouldn't work) We have just opted to add the 1 digit ourselves and not rely on MS Fax and the dialing rules.
--- In vantage@yahoogroups.com, Karen Schoenung wrote:
>
> We are not yet using FAX, but there are several "integrated" forms for Epicor that come with APM 2.6 and they show the Documents matching these criteria (in the routing list)...Primary Fax number (property), begins with (condition), [1234567890](Value1). I don't know if this will help you or not...The value has brackets, not parenthesis...
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> From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of Tim Vonderhaar
> Sent: Wednesday, January 16, 2013 8:06 AM
> To: vantage@yahoogroups.com
> Subject: [Vantage] APM and MS Fax
>
>
>
> We are using APM with MS Fax and have run into an issue with long distance fax numbers. According to Microsoft, the fax number needs to be in canonical format +1 (123) 456-7890 for the dialing rule to detect US long distance correctly. Doc-link out of the box is looking for only digits to detect if the data is a valid fax number. Anyone with experience to say what the fax number format really needs to be and what they have done with Doc-link to deal with this? I can easily change Doclink to expect a left parenthesis, but what about international numbers that won't have parentheses.
>
> Thanks,
> Tim
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