Applying credit memos to multiple invoices

Epicor ERP 10
1

Hello all,

I have created an AR credit memo and I am wondering if I can apply it to multiple invoices for the same order and customer or will it only let me apply it to one invoice? Does anyone have any insight on this?

Thanks,

2

You should be able to apply it to as many invoices as you need until the balance hits zero.

3

I was unable to apply it because one of the invoices was a credit memo. Seems like you cannot apply credit memo to a credit memo.

4

That’s correct. It would function similar to an unapplied payment. You’d have to apply it to something with a positive balance.