AR Advance Billing Deposit Report not working

Continuing the discussion from AR Advance Billing Deposit Report [E9.05.607b1 - SQL]:

In Vantage and now in Kinetic we have been do Cash Deposit payments directly to the sales order.
The report in Vantage worked great showing the current balance at the end of the month, or even back dating the report pulled in the correct information.

Now in Kinetic, I found out that the Accounting Manager had to develop a work around to run the report to CSV to filter it for open orders only to get the correct balance.

Anyone else having problems like this?

Epicor will not acknowledge that they have an issue and suggesting the work around it doing a credit memo on each order manually. (we have 800 orders)

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