AR Invoice FCH - Finance/Late charge - where does the invoice comment text come from?

Hi,

We’ve begun using Finance late charges and it looks to be we want so far.

However we’ve noticed that when the “Process Finance/Late Charges” process is run it will create invoices with the following comment.

“Please note your invoice is due, if payment has been remitted thank you, if not please do so immediately.”

Is this something that can be changed? Trying to figure out where it is coming from.

It is not in Company Maintenance/Company Configuration or Site Configuration. It is not in the Late Charge record or on the GL Control type. Is this hardcoded in the Epicor process or is it something that we can maintain?

It is not from the sales order comments either or the customer.
The field and application help shed no light.

I may be part of the report’s SSRS RDL. I have messed with the ARForm report RDD and RDL but never this part.

1 Like

Good thought, I thought that might be the case too but:

The RDL pulls the InvcHead.InvoiceComment field.

The field was populated with the text before I ran the report.