We currently have multiple open invoices that are in EUROs with a 0 balance but the USD balance has pennies mostly casued by the exchange rate. Is there a way to adjust this invoices to have a 0 USD balance or manually close these invoices?
I would use the Write-off and Adjustment module to write off the balance. You should have a Reason Code with a GL Control tied to a Currency Conversion Variance account.
When we try to use the Write-off and Adjustment, it is a zero balance in euros with nothing to adjust.
I think in the past we used a data fix from Epicor on this just had to send a baq of the table and realistically they change the value or just close the record.
Do you have any rounding setup in Currency Master or Company configuration?
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Agree with @E102016:
yes we have the rounding set up. I think the problem is when we updated from 9 to 10 these invoices did not clear. All current invoices do not have a problem.
I believe that getting a fix for Epicor is the correct action