On 10.1.400.19 we are having reports that when corporate processes AR against a (closed) SO, it is reopened. It seems to only happen on SO’s that were received short.
Is this typical? Is it a bug? Is it self-inflicted by improper procedure?
#BUMP Bump #bumpedy bump Bump
Similar bugs have been around for ever. Usually a BPM fixes it
-Jose
What’s the most accepted solution? (Obviously there isn’t a one size fits all) Prompt a bpm form to confirm reopen or is there some context relevant to ar I can exploit. I haven’t dove into ar/AP yet.
Any order / order line that has been Invoiced should be closed. So you can use that rule of thumb. Maybe on Invoice Update look to see if the related Order is Opened… then close it?
Ah I see. I guess I didn’t even recognize the basic link of SO <-> INVOICE. That should do it. Thank you sir.