ArcServe error message

Yahoo Archive
1
As promised....it appears to have been the cable. It was replaced with a
nice, new one and the tape drive seems to be working again. It was a
beautiful sight to see a completed, successful backup! :) Thanks again for
everyone's input. Now hopefully to finish the firewall issue today! :)

Tricia


-----Original Message-----
From: Tricia Simon [mailto:t.simon@...]
Sent: Wednesday, June 26, 2002 12:07 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] ArcServe error message


Thanks, Shirley. I called HP since we have a maintenance agreement with
them. After an hour on the phone, it looks like it has something to do with
the drive. Device Manager isn't even showing the tape drive, so they are
thinking a loose cable or such. Technician is supposed to be here this
afternoon. I'll let y'all know what they say. Thanks again!! :)

Tricia


-----Original Message-----
From: Shirley Graver [mailto:shirleyg@...]
Sent: Wednesday, June 26, 2002 10:46 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] ArcServe error message


I'm assuming that from the error that its a scsi. Arcserve/HP tape drive
combination is usually a pretty rock solid combination. Without going into
too much research, my gut feeling is that you might need to reinstall the
drivers for your Scsi card. It's not uncommon to forget that component of
this trio. Go into the control pannel and look at the hardware manager to
see if you have any exclamation marks next to any of the devices. If so re
install the drivers, be cautioned though it will probably require you to
reboot your server. Since you are going to have to reboot the server one
way or another, do this first. Clear your users, shut down Vantage and any
other server resident program, REboot (BEFORE Driver reinstallation). Then
watch the startup screens very closely. There should be a startup screen
that will tell you wheather or not the drive initialized. If it DOES NOT
initialize, reinstall the scsi card driver then reboot again. If it DOES
initialize start Arcserve and try a backup.

Shirley

-----Original Message-----
From: Tricia Simon [mailto:t.simon@...]
Sent: Wednesday, June 26, 2002 10:04 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] ArcServe error message


Thanks for replying, Shirley!

Don't know why the tape drive wouldn't be initialized. We installed
Norton
Corporate and I went through a bunch of stuff with ArcServe to make sure
that the backup was working. After checking for a few days and seeing
that
it was working ok, I just switched tapes in the morning. Something told
me
to look at it this morning and I was shocked (to say the least!) to see
that
it hasn't backed up all month!!!! YIPES! No idea what has happened...not
even sure where to look. :( As far as backup devices, it is an HP drive
and I'm running ArcServe for backup. Does that help??? TIA!

Tricia


-----Original Message-----
From: Shirley Graver [mailto:shirleyg@...]
Sent: Wednesday, June 26, 2002 9:16 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] ArcServe error message


That error sounds like its coming from a backup tape drive that has not
initialized. What kind of backup devices are on that machine.

Shirley Graver
Systems Administrator
Rubber Associates Inc.
Cleveland/Akron, OH

-----Original Message-----
From: Tricia Simon [mailto:t.simon@...]
Sent: Wednesday, June 26, 2002 8:58 AM
To: Vantage One-List (E-mail)
Subject: [Vantage] ArcServe error message


Me again. :)

Doesn't look like anyone had any ideas about my firewall problem.
Hoping
someone can help me with this issue.

I'm getting an error message....not sure what it means.

TAPE E6300 Windows NT SCSI Port Error [ABSL:4030 CMD:Oh] SCSI Command
Retry

Any thoughts??? Remember, we have no IT person here, so please keep it
in
layman's terms!! :)

Thanks!!

Tricia Simon, Controller
Riten Industries, Inc.
740-333-8714


Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links

Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service.



[Non-text portions of this message have been removed]



Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links

Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/



Yahoo! Groups Sponsor
ADVERTISEMENT




Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links

Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service.



[Non-text portions of this message have been removed]



Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links

Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/




Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links

Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/
2
Me again. :)

Doesn't look like anyone had any ideas about my firewall problem. Hoping
someone can help me with this issue.

I'm getting an error message....not sure what it means.

TAPE E6300 Windows NT SCSI Port Error [ABSL:4030 CMD:Oh] SCSI Command Retry

Any thoughts??? Remember, we have no IT person here, so please keep it in
layman's terms!! :)

Thanks!!

Tricia Simon, Controller
Riten Industries, Inc.
740-333-8714
3
That error sounds like its coming from a backup tape drive that has not
initialized. What kind of backup devices are on that machine.

Shirley Graver
Systems Administrator
Rubber Associates Inc.
Cleveland/Akron, OH

-----Original Message-----
From: Tricia Simon [mailto:t.simon@...]
Sent: Wednesday, June 26, 2002 8:58 AM
To: Vantage One-List (E-mail)
Subject: [Vantage] ArcServe error message


Me again. :)

Doesn't look like anyone had any ideas about my firewall problem. Hoping
someone can help me with this issue.

I'm getting an error message....not sure what it means.

TAPE E6300 Windows NT SCSI Port Error [ABSL:4030 CMD:Oh] SCSI Command
Retry

Any thoughts??? Remember, we have no IT person here, so please keep it in
layman's terms!! :)

Thanks!!

Tricia Simon, Controller
Riten Industries, Inc.
740-333-8714


Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links

Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service.



[Non-text portions of this message have been removed]
4
Thanks for replying, Shirley!

Don't know why the tape drive wouldn't be initialized. We installed Norton
Corporate and I went through a bunch of stuff with ArcServe to make sure
that the backup was working. After checking for a few days and seeing that
it was working ok, I just switched tapes in the morning. Something told me
to look at it this morning and I was shocked (to say the least!) to see that
it hasn't backed up all month!!!! YIPES! No idea what has happened...not
even sure where to look. :( As far as backup devices, it is an HP drive
and I'm running ArcServe for backup. Does that help??? TIA!

Tricia


-----Original Message-----
From: Shirley Graver [mailto:shirleyg@...]
Sent: Wednesday, June 26, 2002 9:16 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] ArcServe error message


That error sounds like its coming from a backup tape drive that has not
initialized. What kind of backup devices are on that machine.

Shirley Graver
Systems Administrator
Rubber Associates Inc.
Cleveland/Akron, OH

-----Original Message-----
From: Tricia Simon [mailto:t.simon@...]
Sent: Wednesday, June 26, 2002 8:58 AM
To: Vantage One-List (E-mail)
Subject: [Vantage] ArcServe error message


Me again. :)

Doesn't look like anyone had any ideas about my firewall problem. Hoping
someone can help me with this issue.

I'm getting an error message....not sure what it means.

TAPE E6300 Windows NT SCSI Port Error [ABSL:4030 CMD:Oh] SCSI Command
Retry

Any thoughts??? Remember, we have no IT person here, so please keep it in
layman's terms!! :)

Thanks!!

Tricia Simon, Controller
Riten Industries, Inc.
740-333-8714


Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links

Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service.



[Non-text portions of this message have been removed]



Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links

Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/
5
I'm assuming that from the error that its a scsi. Arcserve/HP tape drive
combination is usually a pretty rock solid combination. Without going into
too much research, my gut feeling is that you might need to reinstall the
drivers for your Scsi card. It's not uncommon to forget that component of
this trio. Go into the control pannel and look at the hardware manager to
see if you have any exclamation marks next to any of the devices. If so re
install the drivers, be cautioned though it will probably require you to
reboot your server. Since you are going to have to reboot the server one
way or another, do this first. Clear your users, shut down Vantage and any
other server resident program, REboot (BEFORE Driver reinstallation). Then
watch the startup screens very closely. There should be a startup screen
that will tell you wheather or not the drive initialized. If it DOES NOT
initialize, reinstall the scsi card driver then reboot again. If it DOES
initialize start Arcserve and try a backup.

Shirley

-----Original Message-----
From: Tricia Simon [mailto:t.simon@...]
Sent: Wednesday, June 26, 2002 10:04 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] ArcServe error message


Thanks for replying, Shirley!

Don't know why the tape drive wouldn't be initialized. We installed
Norton
Corporate and I went through a bunch of stuff with ArcServe to make sure
that the backup was working. After checking for a few days and seeing
that
it was working ok, I just switched tapes in the morning. Something told
me
to look at it this morning and I was shocked (to say the least!) to see
that
it hasn't backed up all month!!!! YIPES! No idea what has happened...not
even sure where to look. :( As far as backup devices, it is an HP drive
and I'm running ArcServe for backup. Does that help??? TIA!

Tricia


-----Original Message-----
From: Shirley Graver [mailto:shirleyg@...]
Sent: Wednesday, June 26, 2002 9:16 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] ArcServe error message


That error sounds like its coming from a backup tape drive that has not
initialized. What kind of backup devices are on that machine.

Shirley Graver
Systems Administrator
Rubber Associates Inc.
Cleveland/Akron, OH

-----Original Message-----
From: Tricia Simon [mailto:t.simon@...]
Sent: Wednesday, June 26, 2002 8:58 AM
To: Vantage One-List (E-mail)
Subject: [Vantage] ArcServe error message


Me again. :)

Doesn't look like anyone had any ideas about my firewall problem.
Hoping
someone can help me with this issue.

I'm getting an error message....not sure what it means.

TAPE E6300 Windows NT SCSI Port Error [ABSL:4030 CMD:Oh] SCSI Command
Retry

Any thoughts??? Remember, we have no IT person here, so please keep it
in
layman's terms!! :)

Thanks!!

Tricia Simon, Controller
Riten Industries, Inc.
740-333-8714


Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links

Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service.



[Non-text portions of this message have been removed]



Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links

Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/



Yahoo! Groups Sponsor
ADVERTISEMENT




Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links

Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service.



[Non-text portions of this message have been removed]
6
Tricia,

If I might interject some levity...
Since you don't have an IT person, you don't get to hear this enough.
REBOOT!
On the more productive side I think Shirley is right on with her comments.
I might add that it could be a tape drive that has gone bad. When I was in
repair/consulting we had problems with the HP drives. Not that they all had
problems, but we did get to the point of replacing them with Seagate drives
as a matter of practice. Just something to consider.

Aaron Hoyt
Information Systems Manager
Design Standards Corp.
PO Box 1620
Charlestown, NH 03603
Tel 603-826-7744
<mailto:aaron.hoyt@...>
(Practice Save Computing, get a free online virus scan at:
http://housecall.antivirus.com/)



-----Original Message-----
From: Shirley Graver [mailto:shirleyg@...]
Sent: Wednesday, June 26, 2002 10:47 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] ArcServe error message


I'm assuming that from the error that its a scsi. Arcserve/HP tape drive
combination is usually a pretty rock solid combination. Without going into
too much research, my gut feeling is that you might need to reinstall the
drivers for your Scsi card. It's not uncommon to forget that component of
this trio. Go into the control pannel and look at the hardware manager to
see if you have any exclamation marks next to any of the devices. If so re
install the drivers, be cautioned though it will probably require you to
reboot your server. Since you are going to have to reboot the server one
way or another, do this first. Clear your users, shut down Vantage and any
other server resident program, REboot (BEFORE Driver reinstallation). Then
watch the startup screens very closely. There should be a startup screen
that will tell you wheather or not the drive initialized. If it DOES NOT
initialize, reinstall the scsi card driver then reboot again. If it DOES
initialize start Arcserve and try a backup.

Shirley

-----Original Message-----
From: Tricia Simon [mailto:t.simon@...]
Sent: Wednesday, June 26, 2002 10:04 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] ArcServe error message


Thanks for replying, Shirley!

Don't know why the tape drive wouldn't be initialized. We installed
Norton
Corporate and I went through a bunch of stuff with ArcServe to make sure
that the backup was working. After checking for a few days and seeing
that
it was working ok, I just switched tapes in the morning. Something told
me
to look at it this morning and I was shocked (to say the least!) to see
that
it hasn't backed up all month!!!! YIPES! No idea what has happened...not
even sure where to look. :( As far as backup devices, it is an HP drive
and I'm running ArcServe for backup. Does that help??? TIA!

Tricia


-----Original Message-----
From: Shirley Graver [mailto:shirleyg@...]
Sent: Wednesday, June 26, 2002 9:16 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] ArcServe error message


That error sounds like its coming from a backup tape drive that has not
initialized. What kind of backup devices are on that machine.

Shirley Graver
Systems Administrator
Rubber Associates Inc.
Cleveland/Akron, OH

-----Original Message-----
From: Tricia Simon [mailto:t.simon@...]
Sent: Wednesday, June 26, 2002 8:58 AM
To: Vantage One-List (E-mail)
Subject: [Vantage] ArcServe error message


Me again. :)

Doesn't look like anyone had any ideas about my firewall problem.
Hoping
someone can help me with this issue.

I'm getting an error message....not sure what it means.

TAPE E6300 Windows NT SCSI Port Error [ABSL:4030 CMD:Oh] SCSI Command
Retry

Any thoughts??? Remember, we have no IT person here, so please keep it
in
layman's terms!! :)

Thanks!!

Tricia Simon, Controller
Riten Industries, Inc.
740-333-8714
7
Thanks, Shirley. I called HP since we have a maintenance agreement with
them. After an hour on the phone, it looks like it has something to do with
the drive. Device Manager isn't even showing the tape drive, so they are
thinking a loose cable or such. Technician is supposed to be here this
afternoon. I'll let y'all know what they say. Thanks again!! :)

Tricia


-----Original Message-----
From: Shirley Graver [mailto:shirleyg@...]
Sent: Wednesday, June 26, 2002 10:46 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] ArcServe error message


I'm assuming that from the error that its a scsi. Arcserve/HP tape drive
combination is usually a pretty rock solid combination. Without going into
too much research, my gut feeling is that you might need to reinstall the
drivers for your Scsi card. It's not uncommon to forget that component of
this trio. Go into the control pannel and look at the hardware manager to
see if you have any exclamation marks next to any of the devices. If so re
install the drivers, be cautioned though it will probably require you to
reboot your server. Since you are going to have to reboot the server one
way or another, do this first. Clear your users, shut down Vantage and any
other server resident program, REboot (BEFORE Driver reinstallation). Then
watch the startup screens very closely. There should be a startup screen
that will tell you wheather or not the drive initialized. If it DOES NOT
initialize, reinstall the scsi card driver then reboot again. If it DOES
initialize start Arcserve and try a backup.

Shirley

-----Original Message-----
From: Tricia Simon [mailto:t.simon@...]
Sent: Wednesday, June 26, 2002 10:04 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] ArcServe error message


Thanks for replying, Shirley!

Don't know why the tape drive wouldn't be initialized. We installed
Norton
Corporate and I went through a bunch of stuff with ArcServe to make sure
that the backup was working. After checking for a few days and seeing
that
it was working ok, I just switched tapes in the morning. Something told
me
to look at it this morning and I was shocked (to say the least!) to see
that
it hasn't backed up all month!!!! YIPES! No idea what has happened...not
even sure where to look. :( As far as backup devices, it is an HP drive
and I'm running ArcServe for backup. Does that help??? TIA!

Tricia


-----Original Message-----
From: Shirley Graver [mailto:shirleyg@...]
Sent: Wednesday, June 26, 2002 9:16 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] ArcServe error message


That error sounds like its coming from a backup tape drive that has not
initialized. What kind of backup devices are on that machine.

Shirley Graver
Systems Administrator
Rubber Associates Inc.
Cleveland/Akron, OH

-----Original Message-----
From: Tricia Simon [mailto:t.simon@...]
Sent: Wednesday, June 26, 2002 8:58 AM
To: Vantage One-List (E-mail)
Subject: [Vantage] ArcServe error message


Me again. :)

Doesn't look like anyone had any ideas about my firewall problem.
Hoping
someone can help me with this issue.

I'm getting an error message....not sure what it means.

TAPE E6300 Windows NT SCSI Port Error [ABSL:4030 CMD:Oh] SCSI Command
Retry

Any thoughts??? Remember, we have no IT person here, so please keep it
in
layman's terms!! :)

Thanks!!

Tricia Simon, Controller
Riten Industries, Inc.
740-333-8714


Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links

Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service.



[Non-text portions of this message have been removed]



Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links

Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/



Yahoo! Groups Sponsor
ADVERTISEMENT




Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links

Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service.



[Non-text portions of this message have been removed]



Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links

Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/
8
Tricia,

Don't know if this is the same problem or not. But I had the same situation
where my Backupexec wouldn't give me a consistantly successful backup for 2
months. I'd come in in the morning and get error beeps all over the place
when I opened the backupexec console - a whole host of different error
messages. After dealing with pure speculation from 6 separate tech support
people between software and hardware, I got a Dell hardware support tech on
the phone who had me download and install the latest firmware upgrade for
the tape drive (the brains of the tape drive). Not a peep since. Works
great. I don't think I would attempt it without a consultant who knows for
sure what to do, though. Just a thought, if nothing else works.

Gary Polvinale
Denton ATD
Milan OH

-----Original Message-----
From: Aaron Hoyt [mailto:aaron@...]
Sent: Wednesday, June 26, 2002 11:35 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] ArcServe error message


Tricia,

If I might interject some levity...
Since you don't have an IT person, you don't get to hear this enough.
REBOOT!
On the more productive side I think Shirley is right on with her comments.
I might add that it could be a tape drive that has gone bad. When I was in
repair/consulting we had problems with the HP drives. Not that they all had
problems, but we did get to the point of replacing them with Seagate drives
as a matter of practice. Just something to consider.

Aaron Hoyt
Information Systems Manager
Design Standards Corp.
PO Box 1620
Charlestown, NH 03603
Tel 603-826-7744
<mailto:aaron.hoyt@...>
(Practice Save Computing, get a free online virus scan at:
http://housecall.antivirus.com/)



-----Original Message-----
From: Shirley Graver [mailto:shirleyg@...]
Sent: Wednesday, June 26, 2002 10:47 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] ArcServe error message


I'm assuming that from the error that its a scsi. Arcserve/HP tape drive
combination is usually a pretty rock solid combination. Without going into
too much research, my gut feeling is that you might need to reinstall the
drivers for your Scsi card. It's not uncommon to forget that component of
this trio. Go into the control pannel and look at the hardware manager to
see if you have any exclamation marks next to any of the devices. If so re
install the drivers, be cautioned though it will probably require you to
reboot your server. Since you are going to have to reboot the server one
way or another, do this first. Clear your users, shut down Vantage and any
other server resident program, REboot (BEFORE Driver reinstallation). Then
watch the startup screens very closely. There should be a startup screen
that will tell you wheather or not the drive initialized. If it DOES NOT
initialize, reinstall the scsi card driver then reboot again. If it DOES
initialize start Arcserve and try a backup.

Shirley

-----Original Message-----
From: Tricia Simon [mailto:t.simon@...]
Sent: Wednesday, June 26, 2002 10:04 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] ArcServe error message


Thanks for replying, Shirley!

Don't know why the tape drive wouldn't be initialized. We installed
Norton
Corporate and I went through a bunch of stuff with ArcServe to make sure
that the backup was working. After checking for a few days and seeing
that
it was working ok, I just switched tapes in the morning. Something told
me
to look at it this morning and I was shocked (to say the least!) to see
that
it hasn't backed up all month!!!! YIPES! No idea what has happened...not
even sure where to look. :( As far as backup devices, it is an HP drive
and I'm running ArcServe for backup. Does that help??? TIA!

Tricia


-----Original Message-----
From: Shirley Graver [mailto:shirleyg@...]
Sent: Wednesday, June 26, 2002 9:16 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] ArcServe error message


That error sounds like its coming from a backup tape drive that has not
initialized. What kind of backup devices are on that machine.

Shirley Graver
Systems Administrator
Rubber Associates Inc.
Cleveland/Akron, OH

-----Original Message-----
From: Tricia Simon [mailto:t.simon@...]
Sent: Wednesday, June 26, 2002 8:58 AM
To: Vantage One-List (E-mail)
Subject: [Vantage] ArcServe error message


Me again. :)

Doesn't look like anyone had any ideas about my firewall problem.
Hoping
someone can help me with this issue.

I'm getting an error message....not sure what it means.

TAPE E6300 Windows NT SCSI Port Error [ABSL:4030 CMD:Oh] SCSI Command
Retry

Any thoughts??? Remember, we have no IT person here, so please keep it
in
layman's terms!! :)

Thanks!!

Tricia Simon, Controller
Riten Industries, Inc.
740-333-8714





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