While validating a customer`s pilot environment in 2023.1, I realized all the APR rules that sent emails had been disabled, one data directive that sends emails wasn’t working, same for two customizations… Is this the expected behaviour on cloud Pilot environments?
To be clear, it’s fine if it is, I just need a hard confirmation either way…
Thanks
Mine works.
Same as @klincecum. Mine works. Honestly I have to go in and disable email every time they copy production to pilot.
It should still work… but the different environments would be sending emails from different IPs vs their LIVE. So, they may fail if their internal firewalls are not allowing them through.
They should be able to send a test email from “Email Setting Maintenance” and then their IT can watch where it comes from and whitelist the source.
Edit: GAH! this is an old thread. Not sure how it got resurrected and landed on the main page. Apologies, I didn’t notice the dates until after my reply.