Are email functionalities disabled on Epicor cloud Pilot environments?

While validating a customer`s pilot environment in 2023.1, I realized all the APR rules that sent emails had been disabled, one data directive that sends emails wasn’t working, same for two customizations… Is this the expected behaviour on cloud Pilot environments?

To be clear, it’s fine if it is, I just need a hard confirmation either way…


Mine works.

Same as @klincecum. Mine works. Honestly I have to go in and disable email every time they copy production to pilot.

When we get a Live to Pilot copy done in Public Cloud they always disable the APR rules.