Just upgraded to E10. Where the customer email address used to be to auto receive their packing slip when their order ships, now sys ‘Label Comments’. So, when an order is shipped, the email does not go to the customer. We have to manually forward it to them.
How can we update it, so it automatically emails the packing slip to the customer.
Jose, are you using SSRS Advanced Printing and Routing to do this?
I want to say yes we are using SSRS Advanced Printing and Routing. I will confirm though.
Is it possible that the report style is setup, but it has not been set to the company default. I have seen when moving report styles Particularly in the E10 days from one environment to another the company default would change on the report style.
I will check into that, thank you so much for your help! 