If you're still having issues, try looking within the ERM configuration. Go to the Rendering Options tab and change it to 4 BPP or 8 BPP; the default is 1 BPP which indicates only black & white documents will be created. Good luck.
Mary Lauren Schoen
Mary Lauren Schoen
--- In vantage@yahoogroups.com, Ken Williams <kwilliams@...> wrote:
>
> I can't recall exactly where, but somewhere you can specify the print level that APM spits out - it's been years, trying to remember...but something like reducing from 32-bit to 16 or 8 bit or grayscale or something like that.
>
> Also try TIF's. We ended up sending all of our outbound traffic out as both PDF and TIF to increase chances of receiver being able to view the document.
>
> Ken
>
> From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of Richard
> Sent: Wednesday, September 07, 2011 9:17 AM
> To: vantage@yahoogroups.com
> Subject: [Vantage] Re: BAM Auto-Print
>
>
>
> We are having problem printing our company logo in the APM crystal report. When you print preview it's fine but it's black as soon as doc.link convert it to PDF.
> Familiar to anyone? Thanks.
>
> --- In vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com>, Chris Thompson <chriselectrix@> wrote:
> >
> > Yes ours was the same when we switched to a Ricoh.
> >
> > We could preview the failed auto-report from the system monitor to the screen
> > and then print from that to the Ricoh printer.
> >
> > Weird.
> >
> >
> >
> >
> > ________________________________
> > From: CarlH <carl.heeder@>
> > To: vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com>
> > Sent: Sat, 18 June, 2011 0:06:42
> > Subject: [Vantage] Re: BAM Auto-Print
> >
> > Â
> > We do get the print preview OK and I've tried it pointing to two different
> > printers, both of which were HP's (can't remember the models) and curiously from
> > preview I can print to those printers.
> >
> > --- In vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com>, "Ned" <TechnoBabbly@> wrote:
> > >
> > > I am having the same issue right now, can preview everything now, but an
> > > error in the system monitor when I try to auto-print, and then if I try to
> > > preview the auto-print I receive this for an error:
> > >
> > >
> > > ************** Exception Text **************
> > > System.Exception: Invalid Report Type or Print Driver specified.
> > > at Epicor.Mfg.UI.App.SysMonitorEntry.Transaction.printReport()
> > > at
> > > Epicor.Mfg.UI.App.SysMonitorEntry.SysMonitorForm.OnClickMiscTool(String
> > > ToolKey)
> > > at Epicor.Mfg.UI.FrameWork.EpiBaseForm.handleToolClick(String tKey,
> > > ToolClickEventArgs ea)
> > > at Epicor.Mfg.UI.FrameWork.EpiBaseForm.baseToolClickHandler(Object
> > > sender, ToolClickEventArgs ea)
> > > at
> > > Infragistics.Win.UltraWinToolbars.UltraToolbarsManager.OnToolClick(ToolClick
> > > EventArgs e)
> > > at
> > > Infragistics.Win.UltraWinToolbars.UltraToolbarsManager.FireEvent(ToolbarEven
> > > tIds id, EventArgs e)
> > > at Infragistics.Win.UltraWinToolbars.ToolBase.OnToolClick()
> > > at
> > > Infragistics.Win.UltraWinToolbars.ButtonToolUIElement.DoClickProcessing(Mous
> > > eEventArgs e)
> > > at
> > > Infragistics.Win.UltraWinToolbars.ButtonToolUIElement.OnMouseUp(MouseEventAr
> > > gs e)
> > > at Infragistics.Win.ControlUIElementBase.ProcessMouseUpHelper(Object
> > > sender, MouseEventArgs e)
> > > at Infragistics.Win.ControlUIElementBase.ProcessMouseUp(Object sender,
> > > MouseEventArgs e)
> > > at Infragistics.Win.Utilities.ProcessEvent(Control control, ProcessEvent
> > > eventToProcess, EventArgs e)
> > > at Infragistics.Win.UltraControlBase.OnMouseUp(MouseEventArgs e)
> > > at
> > > Infragistics.Win.UltraWinToolbars.UltraToolbarsDockArea.OnMouseUp(MouseEvent
> > > Args e)
> > > at System.Windows.Forms.Control.WmMouseUp(Message& m, MouseButtons
> > > button, Int32 clicks)
> > > at System.Windows.Forms.Control.WndProc(Message& m)
> > > at System.Windows.Forms.Control.ControlNativeWindow.OnMessage(Message& m)
> > > at System.Windows.Forms.Control.ControlNativeWindow.WndProc(Message& m)
> > > at System.Windows.Forms.NativeWindow.Callback(IntPtr hWnd, Int32 msg,
> > > IntPtr wparam, IntPtr lparam)
> > >
> > > Plus a whole lot of other stuff.
> > >
> > > The printers being used, or trying to be used I should say are...
> > >
> > > Canon Multi-Function 4500
> > > BrotherHL-5370
> > > Advanced Print Management
> > >
> > > And the version is 9.05.602A
> > >
> > > -----Original Message-----
> > > From: vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com> [mailto:vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com>] On Behalf Of
> > > CarlH
> > > Sent: Thursday, June 16, 2011 12:05 PM
> > > To: vantage@yahoogroups.com<mailto:vantage%40yahoogroups.com>
> > > Subject: [Vantage] BAM Auto-Print
> > >
> > > I'm having trouble getting autoprint to work.
> > > the report does show up in Preview and can be printed from there but it
> > > errors out when autoprint. Any tricks or known issues here?
> > >
> > > I am suspcious tha the system printer isn;t assigned correctly but the IT
> > > guy insists that the IP address he gave me for the nework printer is correct
> > > and the address does respond to ping.
> > >
> > >
> > >
> > > ------------------------------------
> > >
> > > Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
> > > already linked your email address to a yahoo id to enable access. )
> > > (1) To access the Files Section of our Yahoo!Group for Report Builder and
> > > Crystal Reports and other 'goodies', please goto:
> > > http://groups.yahoo.com/group/vantage/files/.<http://groups.yahoo.com/group/vantage/files/>
> > > (2) To search through old msg's goto:
> > > http://groups.yahoo.com/group/vantage/messages
> > > (3) To view links to Vendors that provide Vantage services goto:
> > > http://groups.yahoo.com/group/vantage/linksYahoo! Groups Links
> > >
> >
> >
> >
> >
> > [Non-text portions of this message have been removed]
> >
>
>
>
> [Non-text portions of this message have been removed]
>