Cancel posted Payment and Cash receipt

Hello everyone,

My team accidentally posted the wrong payment in Payment Entry. They have likewise posted incorrect cash receipts in Cash Receipt Entry.

Unfortunately, I was told by them that to remove this incorrect post, “The only option we currently have is to do a journal entry to remove the amount from the GL”.

I believe there is another way to remove this incorrect posting. Can you tell me the menu that allows me to delete posted Payment and Cash receipts?

Thanks in advance!

If the Bank Statement has not been posted then you can use Void Payment and Reverse Cash receipt

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Thanks for letting me know. Are you talking the Bank Statement processing?

Yes Void payment option is only available if the Bank Statement Processing hasn’t been posted.

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