Cancelling PO inspection not possible: what workaround to tweek the system?

Kinetic ERP
1

We have a situation where we would need to cancel a part incoming inspection so that we would be able to cancel the PO receipt.Our supplier has delivered goods with wrong PO and part number. Unfortunately this is not possible according to EpicCare support. What this means is that we can not process the PO invoice and our inventory is not showing correct numbers.

How have you done in similar situations in order to “tweek the system”? It’s very unfortunate that one can’t just simply cancel the inspection in Epicor :frowning:

2

You should be able to uncheck received and it will not be in inspection processing anymore.

We still need to DMR the part so it can sent it back with a shipment record.

if you push the inspection thru you can use the GRNI clear to remove the receipt. but if the vendor is going to send a credit you need it to match to.

3

That is exactly what we wanted to do, but when trying to uncheck the box, Epicor tells us that it is not possible because the inspection has already been done.

4

In inspection is not the same as after inspection.

If you are NOT going to get an invoice from the wrong goods then use the GRNI clearing process.