Cannot change plant or warehouse if the order release has been allocated or a shipment exists for the release

One of our sites has just tried to change a part number that on a Sales Order that was linked to a Job. They have de-linked the job, changed the part number on the job but when they try and change the part number on the Sales Order they are getting

The only thing i can see is that in the Part Tracker the system is still saying that the old part is in WIP on the Job (New Part is G0074753-08)

Not that familiar with this so could be way off, but maybe need to try and find this record on the Fulfilment Workbench, and then Actions > Unallocate?

EDIT (I’m assuming that no one has tried to ship this already and there’s a shipment that needs deleting).

Someone had started a shipment and that has been deleted

1 Like

This was it, i went into Fulfilment Workbench and unallocated and it has worked. I did originally look at that in the Kinetic UI but couldnt get it to work so had to resort to the Classic view as i was more familiar with that :laughing:

1 Like