Attempting a fresh install of 11.1.200.16 on a Pilot VM to test Kinetic. This is not an upgrade of our current 10.2.700 environment. We have run through the upgrade on this, but we wanted to see if we could create a new database can from scratch. All is good except there is a running Task Agent on the server for this Application Server, but there is not a corresponding entry in System Agent Maintenance. When we go into System Agent Maintenance to create one we get this message on save:
Client File Directory: Cannot Access the directory:
\KINSERVER\EpicorData
Correct the access to the directory.
Additionally, when we query the ice.SysAgent table, it is empty.
Is missing permissions such that ANYBODY (EVERYONE) can read / write to it this is a requirement for client side interaction. I would also recommend you use a FQDN (Fully Qualified Domain Name) on this path.
Jose, do you know why in my other app pool when I open the system agent, you can specify a different directory? Is this local to the app pool?
In other words, when I opened system agent in app pool 1, the directory was \SERVER\EpicorData
When I opened app pool 2 client and opened system agent there, the directory was something else…
Is there a reason these can be separate? Wouldn’t each app pool need it’s own task agent for this type of setup (having two different EpicorData locations) to work?
I appreciate it, I only have one system agent, but it was odd because when I pulled it up connected to app pool 1 and app pool 2 I saw that the server data field was different…