Started getting having issues this morning not being able to save in Kinetic forms. See this on the server. I put a ticket in to Epicor. Not sure what could be causing this.
The issue appears linked to a conflicting file created in the WebDeployment directory.
Create a unique sub-directory in the EpicorData directory.
Update the System Agent to use this new directory. Chances are you are conflicting with another Environment and sharing EpicorData folders?
– Epicor Support
https://epiccare.epicor.com/epiccare?id=epiccare_kb_article&sys_id=3c696dea1b760d546e30fe60cd4bcb81
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That worked. I did install 2022 in a test environment 2 weeks ago. Odd that it would just surface this morning.
I’m having the same issue. I’m not sure I’m clear on what I need to do – I tried creating a sub-directory and updating the system agent…but clearly I’m not doing something correctly because it’s not solving the issue. I’m still new to handling these things and so I probably need the “Fixing Epicor Problems for Dummies” version…
I had to restart the app server after changing for my live environment.
Ah… ok. I left my live environment as it was and redirected the test environment. I’ll restart the server tonight and hopefully that will do it. I wondered if that might be the thing that was missing.
Thank you!
If the suggested resolution did not work, you can try deleting the erp-website file from the C:\EpicorData\YOUR_PROBLEMATIC_ENVIRONMENT\WebDeployment\widget directory. This file will be recreated after you log in to your environment.