We are doing a cycle count and one of the parts didn’t get a reason code assigned. It wasn’t caught until the count was posted. Everything posted except the part with no reason code, but when we go back to Count Discrepancy Reason Code Entry we are not able to choose a reason code, it’s read only. Any ideas how to fix this? I checked the Refresh Part Quantities report and the part that is stuck in not on it.
Here is a snippet from my internal guide.
I think you are dealing with 6a.
Where I said “activity” I meant “Activity Before Count.” It’s a column in Count Tag Entry.
If not, try the other steps.
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