Can't Invoice PO

ERP 10
1

I am trying to help accounting and I am stuck too.

We have an OLD PO that a was recieved but never invoiced. When we try to invoice the invoice we can’t pull in that PO Line. It shows never invoiced in PO Tracker

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The PO also shows on the Received but not Invoiced Report

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But when I try to pull in the PO it doesn’t show up.

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We have tried every way to pull it in but can’t seem to invoice it. I am sure I am missing something simple but accounting module is not my strong point.

Any ideas?

Thanks Kim

2

Is the invoice for line 2 of the receipt different from the invoice for line 1?

Also, it appears to be for a non-tangible item (ENVIRONMENTAL FEE), so it was probably Purchased to Other, which requires a GL account. Perhaps the orginally selected GL Acct to expense it to, is no longer active.

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3

Thanks for the clues. When I went to look at the Receipt they never fully received the line it was just marked arrived but not received check.

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4

I almost asked that. But then you included a Report that implied they were received!

P.S. Arrived but not Received, was such a thorn in my side, I made a dashboard and auto email for when this condition exists.

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5

yes, I trusted the user…always double check. And I guess the report Received Not Invoiced catches arrived only too…because that PO Line was marked arrived but not Received. The PO was marked Received but not ALL Received.