Hi, we just upgraded from Epicor 10.2.500 to Kinetic 2022.2 and having some issues.
One of the biggest issues right now is that Capture COS\WIP hangs for one of our companies. We let it run for nearly an hour and nothing. We run it for our other companies and it finishes within a couple minutes.
I checked the server logs, I don’t see any errors there either. Any ideas or suggestions are appreciated, thank you!
Can you run the Wip Reconciliation Report? This may show more error info.
I’m wondering if you have an issue with posting rules needing to be imported or a custom rule being flagged as outdated.
We’re in the process of testing 2022.2, we ended up having to check all of our posting rules and re-import some of the standard ones to fix some of the accounting issues. You might try there as well. Any custom posting rules will cause problems with these processes.
Ouch, yeah, maybe I’m just impatient. For us though, I feel like these reports took 1/4 the time in Epicor vs after moving to Kinetic. Your jobs must be more complex than ours, or you have many more jobs than us. We range from flat BoMs to 60 subs deep, depending on what we’re building, but we have little material that actually goes into them. Some steel, bearings, maybe some urethane, lubricant and hardware. It’s the labor and subcontract operations that make up the majority of our jobs.
The issue appears to have corrected itself. It seems to have been that initial run after the upgrade that took forever. We reran the processes and reports today and they ran much faster.