Change Log Enabled in Data Directive but Greyed Out Under Acctions?

We have an issue where employees enter and submit their expenses, but then they disappear off the system.

To help with tracing, I have enabled an in transaction change log on the empexpense table in data directives and have ticked numerous fields.

Q1 - Why is Change Log greyed out under actions on Time and Expense entry?

  • I have closed and reopened Epicor, change log is still greyed out
  • I have full permissions as a superuser
  • I have set up other change logs the same way and have not had this issue, e.g. on order entry

Q2 - I can run a change log report on the EmpExpense table, but it does not return all the fields I selected in the data directive, such as expense comments

Q3 - The in transaction data directive only lets record updated/changed records on the ttEmpExpense table, deleted records are greyed out.

  • I tried a standard transaction instead and the option to record a change log isn’t there at all.
  • Can you record deleted records in the change log?

Any help very welcome! Thanks

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