Our plant manager sent this picture (and gave permission to post it!) – All the boxes that are piled in front of the shipper are credit card declines that can’t be shipped. This happens when we finally get backordered items in stock, and a big wave of orders gets released for shipping. Checking the auth at shipping is too late and causes this backup. Running the sale at time of order entry for back orders is too early.
Brian - Great, thanks! Not sure how I missed that. I’m sure once we turn it on, someone else will complain and ask to turn it back off again. Let me test a bit…