Citrix - Data Collection Time

Speaking of this topic, we have multiple companies in different time zones
that operate Vantage over Citrix. right now, we cannot bring data
collection up because it is an hour off in that company that is in a
different time zone. Does anybody know if this time zone setting is ONLY by
plant, or can it be set by company as well? I can't believe I would have to
by another whole module to get my company in a different time zone's time
reflected, but I am on 4.0 and it is not in there.

thanks!
I have a little problem.
Our Mexico Office is an hour behind Eastern Standard time. They use Vantage
from the Citrix server that is in Ohio. When they report any time in Data
Collection, Vantage will take the Eastern Standard time, making their time
reporting an hour later then actual Mexico time.
Their PC's are set to Mexico City time and will stay at that time, but
anything they do in Vantage or Citrix will pick up the Eastern standard
time.
Does anyone know if there is a way to get Vantage to use "Mexico City" time?
Thanks
Nancy Dunn
Winco Industries
Nancy,

I've never had a need to do this, but another yahoogroup
list that I subscribe to has had many discussions on this
topic. Go to www.thethin.net and search the archives
for Time Zones. That should get you an answer.
Hope this helps.

Tim Care
Electro Chemical Finishing

----- Original Message -----
From: "Dunn, Nancy" <ndunn@...>
To: "Vantage Onelist (E-mail)" <vantage@yahoogroups.com>
Sent: Tuesday, July 10, 2001 10:52 AM
Subject: [Vantage] Citrix - Data Collection Time


> I have a little problem.
> Our Mexico Office is an hour behind Eastern Standard time. They use
Vantage
> from the Citrix server that is in Ohio. When they report any time in Data
> Collection, Vantage will take the Eastern Standard time, making their time
> reporting an hour later then actual Mexico time.
> Their PC's are set to Mexico City time and will stay at that time, but
> anything they do in Vantage or Citrix will pick up the Eastern standard
> time.
> Does anyone know if there is a way to get Vantage to use "Mexico City"
time?
> Thanks
> Nancy Dunn
> Winco Industries
>
>
> To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please go to:
http://groups.yahoo.com/group/vantage/files/. Note: You must have already
linked your email address to a yahoo id to enable access.
>
> Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/
>
>
>
Nancy,

Citrix is not your problem.

This is actually an old problem that has yet to be solved by EPICOR.

D/C uses the time from the server hence your conundrum. The argument for
using the time from the server is that user's can't change the server time
while they can change the time on the client machine. If memory serves
when Vantage was first released it used the time from the client PC for D/C.
We had a few people on the shop floor who figured out that they could change
the PC time before punching in or out and totally cheat the system. At some
point EPICOR changed the code to use the server time instead as a
"Protected" time. This inadvertently caused the problem you are now
experiencing.

There are two possible ways this could be solved by EPICOR:

(1) Add a switch on the "Shop Employee" table that indicates whether D/C
should use the time from the server or the time from the local PC. Of
course, this would open back up the possibility of end users cheating the
system.

(2) Add a switch on the "Shop Employee" table that indicates what time zone
that specific employee is reporting from while still using the time from the
server. As in, how many hours to add or subtract from the server time to
find the "Local Time" for that specific employee. The advantage to doing
this on the "Shop Employee" table is that you could have employees stationed
in time zones anywhere in the world reporting concurrently with all of D/C
synchronized with your main server.

Given that EPICOR has been trying to sell Vantage globally you would think
that this would be a high priority for them.

This should be a very easy fix for EPICOR and HOPEFULLY they will include it
in the next major release.

In the meantime you might want to check with EPICOR custom programming to
find out what the cost would be for them to knock out a quick patch for you.

Good Luck

Todd Anderson
J. Rubin & Co.

-----Original Message-----
From: Dunn, Nancy [mailto:ndunn@...]
Sent: Tuesday, July 10, 2001 9:53 AM
To: Vantage Onelist (E-mail)
Subject: [Vantage] Citrix - Data Collection Time


I have a little problem.
Our Mexico Office is an hour behind Eastern Standard time. They use Vantage
from the Citrix server that is in Ohio. When they report any time in Data
Collection, Vantage will take the Eastern Standard time, making their time
reporting an hour later then actual Mexico time.
Their PC's are set to Mexico City time and will stay at that time, but
anything they do in Vantage or Citrix will pick up the Eastern standard
time.
Does anyone know if there is a way to get Vantage to use "Mexico City" time?
Thanks
Nancy Dunn
Winco Industries


To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please go to:
http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/.> Note: You must have
already linked your email address to a yahoo id to enable access.

Your use of Yahoo! Groups is subject to the Yahoo! Terms of
<http://docs.yahoo.com/info/terms/> Service.




[Non-text portions of this message have been removed]
Actually, I believe that time zones have been added to the plant in 5.00 so
that this feature is already available.

Doug Williams
Director of Development
eManufacturing - Vantage
Epicor Software Corporation

-----Original Message-----
From: Todd Anderson [mailto:tanderson@...]
Sent: Tuesday, July 10, 2001 10:48 AM
To: 'vantage@yahoogroups.com'
Cc: Doug Williams (E-mail); Mark Pladson (E-mail)
Subject: RE: [Vantage] Citrix - Data Collection Time


Nancy,

Citrix is not your problem.


This is actually an old problem that has yet to be solved by EPICOR.

D/C uses the time from the server hence your conundrum. The argument for
using the time from the server is that user's can't change the server time
while they can change the time on the client machine. If memory serves
when Vantage was first released it used the time from the client PC for D/C.
We had a few people on the shop floor who figured out that they could change
the PC time before punching in or out and totally cheat the system. At some
point EPICOR changed the code to use the server time instead as a
"Protected" time. This inadvertently caused the problem you are now
experiencing.

There are two possible ways this could be solved by EPICOR:

(1) Add a switch on the "Shop Employee" table that indicates whether D/C
should use the time from the server or the time from the local PC. Of
course, this would open back up the possibility of end users cheating the
system.

(2) Add a switch on the "Shop Employee" table that indicates what time zone
that specific employee is reporting from while still using the time from the
server. As in, how many hours to add or subtract from the server time to
find the "Local Time" for that specific employee. The advantage to doing
this on the "Shop Employee" table is that you could have employees stationed
in time zones anywhere in the world reporting concurrently with all of D/C
synchronized with your main server.

Given that EPICOR has been trying to sell Vantage globally you would think
that this would be a high priority for them.

This should be a very easy fix for EPICOR and HOPEFULLY they will include it
in the next major release.

In the meantime you might want to check with EPICOR custom programming to
find out what the cost would be for them to knock out a quick patch for you.

Good Luck

Todd Anderson
J. Rubin & Co.

-----Original Message-----
From: Dunn, Nancy [mailto:ndunn@...]
Sent: Tuesday, July 10, 2001 9:53 AM
To: Vantage Onelist (E-mail)
Subject: [Vantage] Citrix - Data Collection Time


I have a little problem.
Our Mexico Office is an hour behind Eastern Standard time. They use Vantage
from the Citrix server that is in Ohio. When they report any time in Data
Collection, Vantage will take the Eastern Standard time, making their time
reporting an hour later then actual Mexico time.
Their PC's are set to Mexico City time and will stay at that time, but
anything they do in Vantage or Citrix will pick up the Eastern standard
time.
Does anyone know if there is a way to get Vantage to use "Mexico City" time?
Thanks
Nancy Dunn
Winco Industries


To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please go to:
http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/.> Note: You must have
already linked your email address to a yahoo id to enable access.

Your use of Yahoo! Groups is subject to the Yahoo! Terms of
<http://docs.yahoo.com/info/terms/> Service.




[Non-text portions of this message have been removed]
Thanks for all your help.
This is what I am hearing from John Frost. With Version 5 and the Multi
Site/Plant Module you can set time zones by plant. If this is a issue for
you, check with your Sale Rep. and make sure I have the information right.
Thanks again
Nancy

-----Original Message-----
From: Doug Williams [mailto:dwilliams@...]
Sent: Tuesday, July 10, 2001 12:07 PM
To: 'Todd Anderson'; 'vantage@yahoogroups.com'
Cc: Doug Williams; Mark Pladson
Subject: RE: [Vantage] Citrix - Data Collection Time


Actually, I believe that time zones have been added to the plant in 5.00 so
that this feature is already available.

Doug Williams
Director of Development
eManufacturing - Vantage
Epicor Software Corporation
Nancy,

Is the "Multi-Site/Plant" module included at no cost with V 5.0 or is this
a module that existing customers have to purchase ?

Todd Anderson

-----Original Message-----
From: Dunn, Nancy [mailto:ndunn@...]
Sent: Tuesday, July 10, 2001 12:23 PM
To: 'vantage@yahoogroups.com'
Subject: RE: [Vantage] Citrix - Data Collection Time


Thanks for all your help.
This is what I am hearing from John Frost. With Version 5 and the Multi
Site/Plant Module you can set time zones by plant. If this is a issue for
you, check with your Sale Rep. and make sure I have the information right.
Thanks again
Nancy

-----Original Message-----
From: Doug Williams [mailto:dwilliams@...]
Sent: Tuesday, July 10, 2001 12:07 PM
To: 'Todd Anderson'; 'vantage@yahoogroups.com'
Cc: Doug Williams; Mark Pladson
Subject: RE: [Vantage] Citrix - Data Collection Time


Actually, I believe that time zones have been added to the plant in 5.00 so
that this feature is already available.

Doug Williams
Director of Development
eManufacturing - Vantage
Epicor Software Corporation


To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please go to:
http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/.> Note: You must have
already linked your email address to a yahoo id to enable access.

Your use of Yahoo! Groups is subject to the Yahoo! Terms of
<http://docs.yahoo.com/info/terms/> Service.




[Non-text portions of this message have been removed]
Sorry Todd,
I believe this is a module you need to purchase.
Talk to your sale rep. I think the correct name for the module is Multi-Site
Management.
Hope this helps.
Nancy

-----Original Message-----
From: Todd Anderson [mailto:tanderson@...]
Sent: Tuesday, July 10, 2001 2:00 PM
To: 'vantage@yahoogroups.com'
Subject: RE: [Vantage] Citrix - Data Collection Time


Nancy,

Is the "Multi-Site/Plant" module included at no cost with V 5.0 or is this
a module that existing customers have to purchase ?

Todd Anderson

-----Original Message-----
From: Dunn, Nancy [mailto:ndunn@...]
Sent: Tuesday, July 10, 2001 12:23 PM
To: 'vantage@yahoogroups.com'
Subject: RE: [Vantage] Citrix - Data Collection Time


Thanks for all your help.
This is what I am hearing from John Frost. With Version 5 and the Multi
Site/Plant Module you can set time zones by plant. If this is a issue for
you, check with your Sale Rep. and make sure I have the information right.
Thanks again
Nancy

-----Original Message-----
From: Doug Williams [mailto:dwilliams@...]
Sent: Tuesday, July 10, 2001 12:07 PM
To: 'Todd Anderson'; 'vantage@yahoogroups.com'
Cc: Doug Williams; Mark Pladson
Subject: RE: [Vantage] Citrix - Data Collection Time


Actually, I believe that time zones have been added to the plant in 5.00 so
that this feature is already available.

Doug Williams
Director of Development
eManufacturing - Vantage
Epicor Software Corporation


To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please go to:
http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/.> Note: You must have
already linked your email address to a yahoo id to enable access.

Your use of Yahoo! Groups is subject to the Yahoo! Terms of
<http://docs.yahoo.com/info/terms/> Service.




[Non-text portions of this message have been removed]


To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please go to:
http://groups.yahoo.com/group/vantage/files/. Note: You must have already
linked your email address to a yahoo id to enable access.

Your use of Yahoo! Groups is subject to http://docs.yahoo.com/info/terms/