We have recently created a company with an incorrect code. Upon realising this, I attempted to delete it from the admin console, removing all user access, including my own, for this company. This action resulted in a message stating that I did not have access, and the company disappeared from the admin console screen. I assumed it had been successfully removed, but later discovered that the company still exists in the Epicor Company Table. Consequently, I am unable to add the same company back to myself in the User Access Form. Since I need to create a new company with the same name but a new ID, I must remove the problematic company from the tables.
Please suggest a solution.
There is a KB in Epiccare about Deleting a Company.
If you followed those steps and still not working, I guess you could ask Epicor support to provide a datafix to physically remove it from DB.
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I see - I have raised it now.