Saw this scroll by, pretty big deal in our little Epicor world when two of the biggest partners are merging. 
Non trivial reduction of competition in the partner space
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And no matter how they paid it, they used creative financing.
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Without a l8te payment.
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Probably crumbling under the weight of trying to pivot to Kinetic and trying to hold hands to survive
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We can all rel8te to that!
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That is very interesting since (in the past) my company has used both of them. I shut down the use of EpiCenter when I got here, extremely bad experience with them through Epicor subcontracting out to them. Consultant broke our system and it took me a while to figure out how.
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Maybe instead of cash they said lets TriGem.
I wish them great Six S.
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EpiCenter was our primary implementation consultant (contracted thru Epicor).
I canāt say it was a ābadā experienceā¦ other than doing the implementation during the initial Kinetic launch in 2021-2022. The Kinetic screens werenāt even close to being fully developed yet and unfortunately that was the platform we had to learn Epicor on. Soā¦ most of our training was our Consultant retreating back to Classic to show us how Epicor was āsupposed to workā.
Canāt say it was EpiCenterās faultā¦ and, of course, Epicor was still more than happy to bill us for hours of worthless consulting time while we helped beta test their system for us.
The experience as a whole was not great, but again, I donāt necessarily put that on EpiCenter. Tough for anybody to provide consulting and training on system that had just hatched from its shell.
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Dang, that would have been a cringe job to haveā¦ I would hate to be in the position of cramming Kinetic down a new customers throat 
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It wasnāt pretty.
We definitely didnāt launch on the original target date. But that was largely due to a HUGE project our company was digesting at the time and we were trying to finish it in the old system before going Live. But the delay was a blessing in disguise. Kinetic improved a great deal in that 6 month period. And we were able to have more time for customizing, dashboards, report creation, and user training before finally pulling the trigger.
I did feel for the consultant. I agree, she was between a rock and a conference room full of conflicting personalities 
Oh, the life a consultant. I give her credit just for being able to keep her coolā¦ when we definitely could not!
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I did the same with two other partners 
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Our original consultants āsold their Epicor practiceā during our implementation in 2022. Good times.
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Why does that make it sound like a doctors office 
I guess my brain expects ādivisionā or ādepartmentā or maybe even āteamā
Well, there are similarities between doctor/patient and consultant/client careā¦wait/response times are high, recommendations are questionable, costs are prohibitive.
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We have used Cre8tive for a number of years, they have done a great job for us 
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Have worked for both as a consultant and used both as a customerā¦ great group of people all around.
True, but I still find this exciting. Even the larger Partners constantly go through cycles where they are strong in one area (development, finance, operations, etc.) and weak in another, and it will totally flip in 6 months. Thatās not ideal for the customer. I think the merger will really round out that volatility and lead to better customer satisfaction / implementation success overall.
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