Credit Approvals

Hi.
We are new to Kinetic and still in our build/implementation phase. We are extremely heavy paper company and we are trying to automate as much as possible.

We want to use cases to track credit requests, gain the approval on the credit and then send it to finance to process on the A/R side or in some instances create an RMA. All of our approvals are based on Credit Amount requested.

Can anyone share their experiences with automating approvals and triggering other actions to fire?

Thanks
Amy