Crm

We have it and plan to use it in our upgrade to 6.1 (from 5.2). It is
very low octane though. We will be sacrificing flexibility, features and
performance to move to it but we will gain integration. We currently use
a home grown CRM app built on top of Sharepoint Services on our
Intranet.



________________________________

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of David Gartner
Sent: Friday, December 30, 2005 10:41 AM
To: vantage@yahoogroups.com
Subject: [Vantage] CRM - Does anyone like it?



Maybe this would be a better poll question:

Does anyone like the Vantage CRM module?


Curiously,
David Gartner
EPG Companies Inc.
Vantage 5.20.325



Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/>
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links




SPONSORED LINKS

Manufacturing software
<http://groups.yahoo.com/gads?t=ms&k=Manufacturing+software&w1=Manufactu
ring+software&w2=Membership+database+software&w3=Database+mortgage+softw
are&w4=Pda+database+software&w5=Database+management+software&w6=Database
+marketing+software&c=6&s=188&.sig=OG5F3819UOUOg63i0bu6kA>

Membership database software
<http://groups.yahoo.com/gads?t=ms&k=Membership+database+software&w1=Man
ufacturing+software&w2=Membership+database+software&w3=Database+mortgage
+software&w4=Pda+database+software&w5=Database+management+software&w6=Da
tabase+marketing+software&c=6&s=188&.sig=N5BGdur84p-jyuOomcQdbQ>

Database mortgage software
<http://groups.yahoo.com/gads?t=ms&k=Database+mortgage+software&w1=Manuf
acturing+software&w2=Membership+database+software&w3=Database+mortgage+s
oftware&w4=Pda+database+software&w5=Database+management+software&w6=Data
base+marketing+software&c=6&s=188&.sig=8rvcSQnCqJhTCZu-0Si39A>

Pda database software
<http://groups.yahoo.com/gads?t=ms&k=Pda+database+software&w1=Manufactur
ing+software&w2=Membership+database+software&w3=Database+mortgage+softwa
re&w4=Pda+database+software&w5=Database+management+software&w6=Database+
marketing+software&c=6&s=188&.sig=u3KQrTRPAQfsWIT39aHDkg>

Database management software
<http://groups.yahoo.com/gads?t=ms&k=Database+management+software&w1=Man
ufacturing+software&w2=Membership+database+software&w3=Database+mortgage
+software&w4=Pda+database+software&w5=Database+management+software&w6=Da
tabase+marketing+software&c=6&s=188&.sig=R3CF3ODPY4gwjDZjykQYvw>

Database marketing software
<http://groups.yahoo.com/gads?t=ms&k=Database+marketing+software&w1=Manu
facturing+software&w2=Membership+database+software&w3=Database+mortgage+
software&w4=Pda+database+software&w5=Database+management+software&w6=Dat
abase+marketing+software&c=6&s=188&.sig=lmBkRUiBtvHI1u5dkymDcw>



________________________________

YAHOO! GROUPS LINKS



* Visit your group "vantage
<http://groups.yahoo.com/group/vantage> " on the web.

* To unsubscribe from this group, send an email to:
vantage-unsubscribe@yahoogroups.com
<mailto:vantage-unsubscribe@yahoogroups.com?subject=Unsubscribe>

* Your use of Yahoo! Groups is subject to the Yahoo! Terms of
Service <http://docs.yahoo.com/info/terms/> .



________________________________



[Non-text portions of this message have been removed]
We purchased the module when we bought 6.1 in August, '05. We haven't
implemented it yet. I've been a little concerned about my ROI on this
product. Like you, I need to hear who's using it successfully.



Tanya



_____

From: David Gartner [mailto:dgartner@...]
Sent: Friday, December 30, 2005 7:41 AM
To: vantage@yahoogroups.com
Subject: [Vantage] CRM - Does anyone like it?



Maybe this would be a better poll question:

Does anyone like the Vantage CRM module?


Curiously,
David Gartner
EPG Companies Inc.
Vantage 5.20.325






_____



[Non-text portions of this message have been removed]
We licensed and use it. Weak to moderate at best.



Scott



-----Original Message-----
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of
Tanya Jernigan
Sent: Friday, December 30, 2005 9:57 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] CRM - Does anyone like it?



We purchased the module when we bought 6.1 in August, '05. We haven't
implemented it yet. I've been a little concerned about my ROI on this
product. Like you, I need to hear who's using it successfully.



Tanya



_____

From: David Gartner [mailto:dgartner@...]
Sent: Friday, December 30, 2005 7:41 AM
To: vantage@yahoogroups.com
Subject: [Vantage] CRM - Does anyone like it?



Maybe this would be a better poll question:

Does anyone like the Vantage CRM module?


Curiously,
David Gartner
EPG Companies Inc.
Vantage 5.20.325






_____



[Non-text portions of this message have been removed]



Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/>
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links




SPONSORED LINKS


Manufacturing
<http://groups.yahoo.com/gads?t=ms&k=Manufacturing+software&w1=Manufacturing
+software&w2=Membership+database+software&w3=Database+mortgage+software&w4=P
da+database+software&w5=Database+management+software&w6=Database+marketing+s
oftware&c=6&s=188&.sig=OG5F3819UOUOg63i0bu6kA> software

Membership
<http://groups.yahoo.com/gads?t=ms&k=Membership+database+software&w1=Manufac
turing+software&w2=Membership+database+software&w3=Database+mortgage+softwar
e&w4=Pda+database+software&w5=Database+management+software&w6=Database+marke
ting+software&c=6&s=188&.sig=N5BGdur84p-jyuOomcQdbQ> database software

Database
<http://groups.yahoo.com/gads?t=ms&k=Database+mortgage+software&w1=Manufactu
ring+software&w2=Membership+database+software&w3=Database+mortgage+software&
w4=Pda+database+software&w5=Database+management+software&w6=Database+marketi
ng+software&c=6&s=188&.sig=8rvcSQnCqJhTCZu-0Si39A> mortgage software


Pda
<http://groups.yahoo.com/gads?t=ms&k=Pda+database+software&w1=Manufacturing+
software&w2=Membership+database+software&w3=Database+mortgage+software&w4=Pd
a+database+software&w5=Database+management+software&w6=Database+marketing+so
ftware&c=6&s=188&.sig=u3KQrTRPAQfsWIT39aHDkg> database software

Database
<http://groups.yahoo.com/gads?t=ms&k=Database+management+software&w1=Manufac
turing+software&w2=Membership+database+software&w3=Database+mortgage+softwar
e&w4=Pda+database+software&w5=Database+management+software&w6=Database+marke
ting+software&c=6&s=188&.sig=R3CF3ODPY4gwjDZjykQYvw> management software

Database
<http://groups.yahoo.com/gads?t=ms&k=Database+marketing+software&w1=Manufact
uring+software&w2=Membership+database+software&w3=Database+mortgage+software
&w4=Pda+database+software&w5=Database+management+software&w6=Database+market
ing+software&c=6&s=188&.sig=lmBkRUiBtvHI1u5dkymDcw> marketing software



_____

YAHOO! GROUPS LINKS



* Visit your group "vantage <http://groups.yahoo.com/group/vantage>
" on the web.


* To unsubscribe from this group, send an email to:
vantage-unsubscribe@yahoogroups.com
<mailto:vantage-unsubscribe@yahoogroups.com?subject=Unsubscribe>


* Your use of Yahoo! Groups is subject to the Yahoo!
<http://docs.yahoo.com/info/terms/> Terms of Service.



_____



[Non-text portions of this message have been removed]
Scott writes:
> We licensed and use it. Weak to moderate at best.

Scott,

I would be interested in the metrics for this statement. What can't it do for
you? What does it do that could be done better or easier? What features in
other systems do you wish were in the Vantage CRM?

Mark W.
Mark,



I wrote a letter to Vantage covering the weaknesses, so let me see if I can
find it.



Scott



-----Original Message-----
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of
Mark Wonsil
Sent: Sunday, January 01, 2006 8:31 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] CRM - Does anyone like it?



Scott writes:
> We licensed and use it. Weak to moderate at best.

Scott,

I would be interested in the metrics for this statement. What can't it do
for
you? What does it do that could be done better or easier? What features in
other systems do you wish were in the Vantage CRM?

Mark W.



Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/>
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links




SPONSORED LINKS


Manufacturing
<http://groups.yahoo.com/gads?t=ms&k=Manufacturing+software&w1=Manufacturing
+software&w2=Membership+database+software&w3=Database+mortgage+software&w4=P
da+database+software&w5=Database+management+software&w6=Database+marketing+s
oftware&c=6&s=188&.sig=OG5F3819UOUOg63i0bu6kA> software

Membership
<http://groups.yahoo.com/gads?t=ms&k=Membership+database+software&w1=Manufac
turing+software&w2=Membership+database+software&w3=Database+mortgage+softwar
e&w4=Pda+database+software&w5=Database+management+software&w6=Database+marke
ting+software&c=6&s=188&.sig=N5BGdur84p-jyuOomcQdbQ> database software

Database
<http://groups.yahoo.com/gads?t=ms&k=Database+mortgage+software&w1=Manufactu
ring+software&w2=Membership+database+software&w3=Database+mortgage+software&
w4=Pda+database+software&w5=Database+management+software&w6=Database+marketi
ng+software&c=6&s=188&.sig=8rvcSQnCqJhTCZu-0Si39A> mortgage software


Pda
<http://groups.yahoo.com/gads?t=ms&k=Pda+database+software&w1=Manufacturing+
software&w2=Membership+database+software&w3=Database+mortgage+software&w4=Pd
a+database+software&w5=Database+management+software&w6=Database+marketing+so
ftware&c=6&s=188&.sig=u3KQrTRPAQfsWIT39aHDkg> database software

Database
<http://groups.yahoo.com/gads?t=ms&k=Database+management+software&w1=Manufac
turing+software&w2=Membership+database+software&w3=Database+mortgage+softwar
e&w4=Pda+database+software&w5=Database+management+software&w6=Database+marke
ting+software&c=6&s=188&.sig=R3CF3ODPY4gwjDZjykQYvw> management software

Database
<http://groups.yahoo.com/gads?t=ms&k=Database+marketing+software&w1=Manufact
uring+software&w2=Membership+database+software&w3=Database+mortgage+software
&w4=Pda+database+software&w5=Database+management+software&w6=Database+market
ing+software&c=6&s=188&.sig=lmBkRUiBtvHI1u5dkymDcw> marketing software



_____

YAHOO! GROUPS LINKS



* Visit your group "vantage <http://groups.yahoo.com/group/vantage>
" on the web.


* To unsubscribe from this group, send an email to:
vantage-unsubscribe@yahoogroups.com
<mailto:vantage-unsubscribe@yahoogroups.com?subject=Unsubscribe>


* Your use of Yahoo! Groups is subject to the Yahoo!
<http://docs.yahoo.com/info/terms/> Terms of Service.



_____



[Non-text portions of this message have been removed]
I vote for worthless to weak

Frank Zeigafuse
Innovative Office Products
General Manager
Direct Phone: 610-559-6369
Email: fzeigafuse@...

Visit www.one.org to see how the world can be changed one person at a time.



-----Original Message-----
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of
Scott
Sent: Sunday, January 01, 2006 1:41 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] CRM - Does anyone like it?


Mark,



I wrote a letter to Vantage covering the weaknesses, so let me see if I can
find it.



Scott



-----Original Message-----
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf Of
Mark Wonsil
Sent: Sunday, January 01, 2006 8:31 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] CRM - Does anyone like it?



Scott writes:
> We licensed and use it. Weak to moderate at best.

Scott,

I would be interested in the metrics for this statement. What can't it do
for you? What does it do that could be done better or easier? What features
in other systems do you wish were in the Vantage CRM?

Mark W.



Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/>
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links




SPONSORED LINKS


Manufacturing
<http://groups.yahoo.com/gads?t=ms&k=Manufacturing+software&w1=Manufacturing
+software&w2=Membership+database+software&w3=Database+mortgage+software&
+w4=P
da+database+software&w5=Database+management+software&w6=Database+marketi
da+database+ng+s
oftware&c=6&s=188&.sig=OG5F3819UOUOg63i0bu6kA> software

Membership
<http://groups.yahoo.com/gads?t=ms&k=Membership+database+software&w1=Manufac
turing+software&w2=Membership+database+software&w3=Database+mortgage+sof
turing+twar
e&w4=Pda+database+software&w5=Database+management+software&w6=Database+marke
ting+software&c=6&s=188&.sig=N5BGdur84p-jyuOomcQdbQ> database software

Database
<http://groups.yahoo.com/gads?t=ms&k=Database+mortgage+software&w1=Manufactu
ring+software&w2=Membership+database+software&w3=Database+mortgage+softw
ring+are&
w4=Pda+database+software&w5=Database+management+software&w6=Database+marketi
ng+software&c=6&s=188&.sig=8rvcSQnCqJhTCZu-0Si39A> mortgage software


Pda
<http://groups.yahoo.com/gads?t=ms&k=Pda+database+software&w1=Manufacturing+
software&w2=Membership+database+software&w3=Database+mortgage+software&w4=Pd
a+database+software&w5=Database+management+software&w6=Database+marketing+so
ftware&c=6&s=188&.sig=u3KQrTRPAQfsWIT39aHDkg> database software

Database
<http://groups.yahoo.com/gads?t=ms&k=Database+management+software&w1=Manufac
turing+software&w2=Membership+database+software&w3=Database+mortgage+softwar
e&w4=Pda+database+software&w5=Database+management+software&w6=Database+marke
ting+software&c=6&s=188&.sig=R3CF3ODPY4gwjDZjykQYvw> management software

Database
<http://groups.yahoo.com/gads?t=ms&k=Database+marketing+software&w1=Manufact
uring+software&w2=Membership+database+software&w3=Database+mortgage+software
&w4=Pda+database+software&w5=Database+management+software&w6=Database+market
ing+software&c=6&s=188&.sig=lmBkRUiBtvHI1u5dkymDcw> marketing software



_____

YAHOO! GROUPS LINKS



* Visit your group "vantage <http://groups.yahoo.com/group/vantage>
" on the web.


* To unsubscribe from this group, send an email to:
vantage-unsubscribe@yahoogroups.com
<mailto:vantage-unsubscribe@yahoogroups.com?subject=Unsubscribe>


* Your use of Yahoo! Groups is subject to the Yahoo!
<http://docs.yahoo.com/info/terms/> Terms of Service.



_____



[Non-text portions of this message have been removed]



Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links
It was worthless for us and we have since switched to another CRM
package, SalesLogix. We lost integration with Vantage but that loss was
immensely outweighed by everything we gained.

Vantage CRM really wasn't designed to be a marketing or sales tool in
our opinion. For instance, there is not a good way to track some
standard marketing data such as: Lead Source, Industry, Lead Date, SIC
Code and Marketing Campaigns. We ended up using the VB Form to create
these fields and we then created a crystal report to track incoming
leads. But because the lead source, industry, and campaign were in the
VB Form we couldn't Query or subtotal on those fields because they are
character fields. This meant that we had to run the report for all
leads, export it to excel then manipulate the excel spread sheet to meet
our needs, every time we wanted an update on our incoming leads.

Also, there isn't a good way to track Marketing Campaigns...the only way
to do it now is by creating an opportunity, however, not all leads will
become an opportunity right away so that data is lost. In addition, the
marketing campaigns has the ability to track revenue by campaign, but
that is not an auto populating field...you actually have to routinely
calculate how much revenue you made from those campaigns and update the
campaign table.

Lastly, there is not an easy way for sales to search for all customers
in a specific state with more than one criteria; for instance, "I want
all customers in the state of AL who are in the food industry". I can't
even teach them how to use BAQ because, again, all the industry
information was in a VB Form.

If you want more information on this let me know

Michelle de la Vega


_____

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Frank Zeigafuse
Sent: Monday, January 02, 2006 10:25 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] CRM - Does anyone like it?


I vote for worthless to weak

Frank Zeigafuse
Innovative Office Products
General Manager
Direct Phone: 610-559-6369
Email: fzeigafuse@...

Visit www.one.org to see how the world can be changed one person at a
time.



-----Original Message-----
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of
Scott
Sent: Sunday, January 01, 2006 1:41 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] CRM - Does anyone like it?


Mark,



I wrote a letter to Vantage covering the weaknesses, so let me see if I
can
find it.



Scott



-----Original Message-----
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of
Mark Wonsil
Sent: Sunday, January 01, 2006 8:31 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] CRM - Does anyone like it?



Scott writes:
> We licensed and use it. Weak to moderate at best.

Scott,

I would be interested in the metrics for this statement. What can't it
do
for you? What does it do that could be done better or easier? What
features
in other systems do you wish were in the Vantage CRM?

Mark W.



Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/>
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links




SPONSORED LINKS


Manufacturing
<http://groups.yahoo.com/gads?t=ms&k=Manufacturing+software&w1=Manufactu
ring
+software&w2=Membership+database+software&w3=Database+mortgage+software&
+w4=P
da+database+software&w5=Database+management+software&w6=Database+marketi
da+database+ng+s
oftware&c=6&s=188&.sig=OG5F3819UOUOg63i0bu6kA> software

Membership
<http://groups.yahoo.com/gads?t=ms&k=Membership+database+software&w1=Man
ufac
turing+software&w2=Membership+database+software&w3=Database+mortgage+sof
turing+twar
e&w4=Pda+database+software&w5=Database+management+software&w6=Database+m
arke
ting+software&c=6&s=188&.sig=N5BGdur84p-jyuOomcQdbQ> database software

Database
<http://groups.yahoo.com/gads?t=ms&k=Database+mortgage+software&w1=Manuf
actu
ring+software&w2=Membership+database+software&w3=Database+mortgage+softw
ring+are&
w4=Pda+database+software&w5=Database+management+software&w6=Database+mar
keti
ng+software&c=6&s=188&.sig=8rvcSQnCqJhTCZu-0Si39A> mortgage software


Pda
<http://groups.yahoo.com/gads?t=ms&k=Pda+database+software&w1=Manufactur
ing+
software&w2=Membership+database+software&w3=Database+mortgage+software&w
4=Pd
a+database+software&w5=Database+management+software&w6=Database+marketin
g+so
ftware&c=6&s=188&.sig=u3KQrTRPAQfsWIT39aHDkg> database software

Database
<http://groups.yahoo.com/gads?t=ms&k=Database+management+software&w1=Man
ufac
turing+software&w2=Membership+database+software&w3=Database+mortgage+sof
twar
e&w4=Pda+database+software&w5=Database+management+software&w6=Database+m
arke
ting+software&c=6&s=188&.sig=R3CF3ODPY4gwjDZjykQYvw> management
software

Database
<http://groups.yahoo.com/gads?t=ms&k=Database+marketing+software&w1=Manu
fact
uring+software&w2=Membership+database+software&w3=Database+mortgage+soft
ware
&w4=Pda+database+software&w5=Database+management+software&w6=Database+ma
rket
ing+software&c=6&s=188&.sig=lmBkRUiBtvHI1u5dkymDcw> marketing software



_____

YAHOO! GROUPS LINKS



* Visit your group "vantage
<http://groups.yahoo.com/group/vantage>
" on the web.


* To unsubscribe from this group, send an email to:
vantage-unsubscribe@yahoogroups.com
<mailto:vantage-unsubscribe@yahoogroups.com?subject=Unsubscribe>


* Your use of Yahoo! Groups is subject to the Yahoo!
<http://docs.yahoo.com/info/terms/> Terms of Service.



_____



[Non-text portions of this message have been removed]



Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have
already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and
Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links
Yahoo! Groups Links










Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links



_____

YAHOO! GROUPS LINKS



* Visit your group "vantage
<http://groups.yahoo.com/group/vantage> " on the web.

* To unsubscribe from this group, send an email to:
vantage-unsubscribe@yahoogroups.com
<mailto:vantage-unsubscribe@yahoogroups.com?subject=Unsubscribe>

* Your use of Yahoo! Groups is subject to the Yahoo! Terms of
Service <http://docs.yahoo.com/info/terms/> .


_____




[Non-text portions of this message have been removed]
Well, it is integrated. (trying to be positive, he said)

It's slow, limited, and.....slow. (succumbing to the reality/negativity of
it all)

RG




Maybe this would be a better poll question:

Does anyone like the Vantage CRM module?


Curiously,
David Gartner
EPG Companies Inc.
Vantage 5.20.325




[Non-text portions of this message have been removed]
We use CRM because without it we can't run the customer connect product.
In my opinion ACT is better and we've actually gone back to using it
(ACT).

________________________________

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On Behalf
Of Rick Gors
Sent: Tuesday, January 03, 2006 7:02 AM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] CRM - Does anyone like it?



Well, it is integrated. (trying to be positive, he said)

It's slow, limited, and.....slow. (succumbing to the reality/negativity
of
it all)

RG




Maybe this would be a better poll question:

Does anyone like the Vantage CRM module?


Curiously,
David Gartner
EPG Companies Inc.
Vantage 5.20.325




[Non-text portions of this message have been removed]



Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must
have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder
and Crystal Reports and other 'goodies', please goto:
http://groups.yahoo.com/group/vantage/files/.
<http://groups.yahoo.com/group/vantage/files/>
(2) To search through old msg's goto:
http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto:
http://groups.yahoo.com/group/vantage/links




SPONSORED LINKS

Manufacturing software
<http://groups.yahoo.com/gads?t=ms&k=Manufacturing+software&w1=Manufactu
ring+software&w2=Membership+database+software&w3=Database+mortgage+softw
are&w4=Pda+database+software&w5=Database+management+software&w6=Database
+marketing+software&c=6&s=188&.sig=OG5F3819UOUOg63i0bu6kA>

Membership database software
<http://groups.yahoo.com/gads?t=ms&k=Membership+database+software&w1=Man
ufacturing+software&w2=Membership+database+software&w3=Database+mortgage
+software&w4=Pda+database+software&w5=Database+management+software&w6=Da
tabase+marketing+software&c=6&s=188&.sig=N5BGdur84p-jyuOomcQdbQ>

Database mortgage software
<http://groups.yahoo.com/gads?t=ms&k=Database+mortgage+software&w1=Manuf
acturing+software&w2=Membership+database+software&w3=Database+mortgage+s
oftware&w4=Pda+database+software&w5=Database+management+software&w6=Data
base+marketing+software&c=6&s=188&.sig=8rvcSQnCqJhTCZu-0Si39A>

Pda database software
<http://groups.yahoo.com/gads?t=ms&k=Pda+database+software&w1=Manufactur
ing+software&w2=Membership+database+software&w3=Database+mortgage+softwa
re&w4=Pda+database+software&w5=Database+management+software&w6=Database+
marketing+software&c=6&s=188&.sig=u3KQrTRPAQfsWIT39aHDkg>

Database management software
<http://groups.yahoo.com/gads?t=ms&k=Database+management+software&w1=Man
ufacturing+software&w2=Membership+database+software&w3=Database+mortgage
+software&w4=Pda+database+software&w5=Database+management+software&w6=Da
tabase+marketing+software&c=6&s=188&.sig=R3CF3ODPY4gwjDZjykQYvw>

Database marketing software
<http://groups.yahoo.com/gads?t=ms&k=Database+marketing+software&w1=Manu
facturing+software&w2=Membership+database+software&w3=Database+mortgage+
software&w4=Pda+database+software&w5=Database+management+software&w6=Dat
abase+marketing+software&c=6&s=188&.sig=lmBkRUiBtvHI1u5dkymDcw>



________________________________

YAHOO! GROUPS LINKS



* Visit your group "vantage
<http://groups.yahoo.com/group/vantage> " on the web.

* To unsubscribe from this group, send an email to:
vantage-unsubscribe@yahoogroups.com
<mailto:vantage-unsubscribe@yahoogroups.com?subject=Unsubscribe>

* Your use of Yahoo! Groups is subject to the Yahoo! Terms of
Service <http://docs.yahoo.com/info/terms/> .



________________________________



[Non-text portions of this message have been removed]
Despite all of the bad press Vantage CRM has received, our company uses the product daily and is happy with it. Could it offer more? Of course it could, what program couldn't? If you are looking for basic CRM functionality this module will do just fine. Someone mentioned integration which I believe is a huge benefit of the program. We had previously used ACT for our CRM package and although it had many more bells and whistles the reduction of input into two systems is huge in my opinion. The CRM package is no different than the accounting module. I am certain that you can choose Great Plaines, Peach Tree, QuickBooks, etc... and you will have a much more robust software than the vanatge accounting module however you will once again loose the integration. One of the primary reasons we chose Vantage was to reduce the number of disconnected software packages we were using.

Dave Miller
Prince Industries, Inc.
----- Original Message -----
From: David Gartner
To: vantage@yahoogroups.com
Sent: Friday, December 30, 2005 9:40 AM
Subject: [Vantage] CRM - Does anyone like it?


Maybe this would be a better poll question:

Does anyone like the Vantage CRM module?


Curiously,
David Gartner
EPG Companies Inc.
Vantage 5.20.325



Useful links for the Yahoo!Groups Vantage Board are: ( Note: You must have already linked your email address to a yahoo id to enable access. )
(1) To access the Files Section of our Yahoo!Group for Report Builder and Crystal Reports and other 'goodies', please goto: http://groups.yahoo.com/group/vantage/files/.
(2) To search through old msg's goto: http://groups.yahoo.com/group/vantage/messages
(3) To view links to Vendors that provide Vantage services goto: http://groups.yahoo.com/group/vantage/links



SPONSORED LINKS Manufacturing software Membership database software Database mortgage software
Pda database software Database management software Database marketing software


------------------------------------------------------------------------------
YAHOO! GROUPS LINKS

a.. Visit your group "vantage" on the web.

b.. To unsubscribe from this group, send an email to:
vantage-unsubscribe@yahoogroups.com

c.. Your use of Yahoo! Groups is subject to the Yahoo! Terms of Service.


------------------------------------------------------------------------------



[Non-text portions of this message have been removed]
Michelle,

This probably won't be of great significance to you with regard to
CRM because you've already switched to another software, but I
thought I'd pass this on as an FYI that may help you in other areas.

When using Character fields from a VB form, you can change the field
size in the database schema so that they are usable in formulas in
either Crystal or Access. It is not that hard to do, I received
instructions from support and have successfully done it several times
here. If you have the need to do this, give Tech Support a call and
get the instructions. If they are unable to help you, let me know
and I'll try to get more details for you.

Also, I couldn't tell from what you wrote if you were using all the
fields you mentioned as character fields, but you listed a Lead Date
field and wished you could subtotal something, so I'm wondering if
you know that you can use date and number type fields on the VB form
as well.

HTH,

Brian Stenglein
Clow Stamping Co.


--- In vantage@yahoogroups.com, "Michelle de la Vega"
<mdelavega@c...> wrote:
>
> It was worthless for us and we have since switched to another CRM
> package, SalesLogix. We lost integration with Vantage but that
loss was
> immensely outweighed by everything we gained.
>
> Vantage CRM really wasn't designed to be a marketing or sales tool
in
> our opinion. For instance, there is not a good way to track some
> standard marketing data such as: Lead Source, Industry, Lead Date,
SIC
> Code and Marketing Campaigns. We ended up using the VB Form to
create
> these fields and we then created a crystal report to track incoming
> leads. But because the lead source, industry, and campaign were in
the
> VB Form we couldn't Query or subtotal on those fields because they
are
> character fields. This meant that we had to run the report for all
> leads, export it to excel then manipulate the excel spread sheet to
meet
> our needs, every time we wanted an update on our incoming leads.
>
> Also, there isn't a good way to track Marketing Campaigns...the
only way
> to do it now is by creating an opportunity, however, not all leads
will
> become an opportunity right away so that data is lost. In
addition, the
> marketing campaigns has the ability to track revenue by campaign,
but
> that is not an auto populating field...you actually have to
routinely
> calculate how much revenue you made from those campaigns and update
the
> campaign table.
>
> Lastly, there is not an easy way for sales to search for all
customers
> in a specific state with more than one criteria; for instance, "I
want
> all customers in the state of AL who are in the food industry". I
can't
> even teach them how to use BAQ because, again, all the industry
> information was in a VB Form.
>
> If you want more information on this let me know
>
> Michelle de la Vega
>
>
> _____
>
> From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On
Behalf
> Of Frank Zeigafuse
> Sent: Monday, January 02, 2006 10:25 AM
> To: vantage@yahoogroups.com
> Subject: RE: [Vantage] CRM - Does anyone like it?
>
>
> I vote for worthless to weak
>
> Frank Zeigafuse
> Innovative Office Products
> General Manager
> Direct Phone: 610-559-6369
> Email: fzeigafuse@L...
>
> Visit www.one.org to see how the world can be changed one person at
a
> time.
>
>
>
> -----Original Message-----
> From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On
Behalf
> Of
> Scott
> Sent: Sunday, January 01, 2006 1:41 PM
> To: vantage@yahoogroups.com
> Subject: RE: [Vantage] CRM - Does anyone like it?
>
>
> Mark,
>
>
>
> I wrote a letter to Vantage covering the weaknesses, so let me see
if I
> can
> find it.
>
>
>
> Scott
>
>
>
> -----Original Message-----
> From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com] On
Behalf
> Of
> Mark Wonsil
> Sent: Sunday, January 01, 2006 8:31 AM
> To: vantage@yahoogroups.com
> Subject: RE: [Vantage] CRM - Does anyone like it?
>
>
>
> Scott writes:
> > We licensed and use it. Weak to moderate at best.
>
> Scott,
>
> I would be interested in the metrics for this statement. What can't
it
> do
> for you? What does it do that could be done better or easier? What
> features
> in other systems do you wish were in the Vantage CRM?
>
> Mark W.
>
>
>
> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You
must
> have
> already linked your email address to a yahoo id to enable access. )
> (1) To access the Files Section of our Yahoo!Group for Report
Builder
> and
> Crystal Reports and other 'goodies', please goto:
> http://groups.yahoo.com/group/vantage/files/.
> <http://groups.yahoo.com/group/vantage/files/>
> (2) To search through old msg's goto:
> http://groups.yahoo.com/group/vantage/messages
> (3) To view links to Vendors that provide Vantage services goto:
> http://groups.yahoo.com/group/vantage/links
>
>
>
>
> SPONSORED LINKS
>
>
> Manufacturing
> <http://groups.yahoo.com/gads?
t=ms&k=Manufacturing+software&w1=Manufactu
> ring
>
+software&w2=Membership+database+software&w3=Database+mortgage+softwar
e&
> +w4=P
>
da+database+software&w5=Database+management+software&w6=Database+marke
ti
> da+database+ng+s
> oftware&c=6&s=188&.sig=OG5F3819UOUOg63i0bu6kA> software
>
> Membership
> <http://groups.yahoo.com/gads?
t=ms&k=Membership+database+software&w1=Man
> ufac
>
turing+software&w2=Membership+database+software&w3=Database+mortgage+s
of
> turing+twar
>
e&w4=Pda+database+software&w5=Database+management+software&w6=Database
+m
> arke
> ting+software&c=6&s=188&.sig=N5BGdur84p-jyuOomcQdbQ> database
software
>
> Database
> <http://groups.yahoo.com/gads?
t=ms&k=Database+mortgage+software&w1=Manuf
> actu
>
ring+software&w2=Membership+database+software&w3=Database+mortgage+sof
tw
> ring+are&
>
w4=Pda+database+software&w5=Database+management+software&w6=Database+m
ar
> keti
> ng+software&c=6&s=188&.sig=8rvcSQnCqJhTCZu-0Si39A> mortgage
software
>
>
> Pda
> <http://groups.yahoo.com/gads?
t=ms&k=Pda+database+software&w1=Manufactur
> ing+
>
software&w2=Membership+database+software&w3=Database+mortgage+software
&w
> 4=Pd
>
a+database+software&w5=Database+management+software&w6=Database+market
in
> g+so
> ftware&c=6&s=188&.sig=u3KQrTRPAQfsWIT39aHDkg> database software
>
> Database
> <http://groups.yahoo.com/gads?
t=ms&k=Database+management+software&w1=Man
> ufac
>
turing+software&w2=Membership+database+software&w3=Database+mortgage+s
of
> twar
>
e&w4=Pda+database+software&w5=Database+management+software&w6=Database
+m
> arke
> ting+software&c=6&s=188&.sig=R3CF3ODPY4gwjDZjykQYvw> management
> software
>
> Database
> <http://groups.yahoo.com/gads?
t=ms&k=Database+marketing+software&w1=Manu
> fact
>
uring+software&w2=Membership+database+software&w3=Database+mortgage+so
ft
> ware
>
&w4=Pda+database+software&w5=Database+management+software&w6=Database+
ma
> rket
> ing+software&c=6&s=188&.sig=lmBkRUiBtvHI1u5dkymDcw> marketing
software
>
>
>
> _____
>
> YAHOO! GROUPS LINKS
>
>
>
> * Visit your group "vantage
> <http://groups.yahoo.com/group/vantage>
> " on the web.
>
>
> * To unsubscribe from this group, send an email to:
> vantage-unsubscribe@yahoogroups.com
> <mailto:vantage-unsubscribe@yahoogroups.com?subject=Unsubscribe>
>
>
> * Your use of Yahoo! Groups is subject to the Yahoo!
> <http://docs.yahoo.com/info/terms/> Terms of Service.
>
>
>
> _____
>
>
>
> [Non-text portions of this message have been removed]
>
>
>
> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You
must
> have
> already linked your email address to a yahoo id to enable access. )
> (1) To access the Files Section of our Yahoo!Group for Report
Builder
> and
> Crystal Reports and other 'goodies', please goto:
> http://groups.yahoo.com/group/vantage/files/.
> (2) To search through old msg's goto:
> http://groups.yahoo.com/group/vantage/messages
> (3) To view links to Vendors that provide Vantage services goto:
> http://groups.yahoo.com/group/vantage/links
> Yahoo! Groups Links
>
>
>
>
>
>
>
>
>
>
> Useful links for the Yahoo!Groups Vantage Board are: ( Note: You
must
> have already linked your email address to a yahoo id to enable
access. )
> (1) To access the Files Section of our Yahoo!Group for Report
Builder
> and Crystal Reports and other 'goodies', please goto:
> http://groups.yahoo.com/group/vantage/files/.
> (2) To search through old msg's goto:
> http://groups.yahoo.com/group/vantage/messages
> (3) To view links to Vendors that provide Vantage services goto:
> http://groups.yahoo.com/group/vantage/links
>
>
>
> _____
>
> YAHOO! GROUPS LINKS
>
>
>
> * Visit your group "vantage
> <http://groups.yahoo.com/group/vantage> " on the web.
>
> * To unsubscribe from this group, send an email to:
> vantage-unsubscribe@yahoogroups.com
> <mailto:vantage-unsubscribe@yahoogroups.com?subject=Unsubscribe>
>
> * Your use of Yahoo! Groups is subject to the Yahoo! Terms of
> Service <http://docs.yahoo.com/info/terms/> .
>
>
> _____
>
>
>
>
> [Non-text portions of this message have been removed]
>
Can we get a poll re:

Likes/Opinions on Changes from 6 to 8 going at Yahoo Groups -
Moderators? Also, on the new modules? And, Linux or Windows for
servers?

Possibly even an open ended poll of other softwares companies are
being forced to look at due to 8's Slowness of Release , Release
issues, product performance, modules not compatible with Linux? Are
there others out there that would not require the extensive
customization, especially, due to time that individuals projected a
conversion to 8 would take, maybe other software should be looked at
besides Vista/Vantage?

- Becky Venneman
Technical Services, Inc.

--- In vantage@yahoogroups.com, "Rick Gors" <rgors@o...> wrote:
>
> Well, it is integrated. (trying to be positive, he said)
>
> It's slow, limited, and.....slow. (succumbing to the
reality/negativity of
> it all)
>
> RG
>
>
>
>
> Maybe this would be a better poll question:
>
> Does anyone like the Vantage CRM module?
>
>
> Curiously,
> David Gartner
> EPG Companies Inc.
> Vantage 5.20.325
>
>
>
>
> [Non-text portions of this message have been removed]
>
Has anyone activated CRM in their test environment but not their live? I need to be able to test the CRM before I put it into our live environment. Any help would be appreciated.




[Non-text portions of this message have been removed]