Crystal layout

Epicor ERP 10
1

Good Morning,

I know, Crystal is no longer supported by Epicor but we still have several reports in it, and so…

I have this crystal report that I cannot for this life of me figure out how to get rid of this area/limitation in it. It’s a box and it does not print and it makes the detail sections shorter. In section expert there is nothing making it happen. The text below the box (e.g., T Code, Ambient Temp) doesn’t show in preview/print. Any Crystal folks who can think of where this is stored/what it is?

TY! Nancy

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2

When you put your cursor inside the box, does it tell you what kind of object it is?

3

Hi Doug,

No, it does not. But the “hover/show me what it is” does work in general per screenshot below where it shows me that hp is a textbox. Also when in the space and I right click, it just shows me section expert stuff. It’s very odd. I’ve fooled around with it for at least an hour and just cannot figure out what I have going on. I tried lots of variation in page setup but that doesn’t make it go anywhere. Weirdest thing is that nothing under the box prints. No suppression of fields/text boxes.

I was really hoping to not have to rebuild this from scratch, but I’m getting a bad feeling I am going to have to do that. :frowning:

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4

Can you send us a copy of the .rpt file?

5

Hi Matt,

I sure can. Here it is. It’s based on a bunch of UD fields so I’m not sure the BAQ would be useful. The data is saved with the report, so hopefully that helps.

Thank you!
Nancy

PolarWorkCardNameplate.rpt (57 KB)

6

I have no idea what that box is - you have me stumped. I created new section Details d, copied all fields from c and pasted into d, then suppressed c. Fortunately, the box did not move with it. It looks like the Details a has a similar box.
PolarWorkCardNameplate2.rpt (79 KB)

7

Hi Matt,

Thanks so much for looking at it. It’s an awful phantom box isn’t it?! :ghost:
Your suppression idea is not a bad idea for a brute force fix. I think I might do this to get it off my plate for a bit. I’d really like for ops to be able to print this as they want and I will be out some upcoming.

Have a great weekend (and Happy Easter if you celebrate it!),

Nancy

8

I think I see the what you need to do. The Details section has the Format With Multiple Columns checked and that’s what controls the ‘box’ size.

Open Section Expert

Click on Details and then Click on the Layout Tab

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Change the Height to 6 and Crystal will resize the ‘box’. You may have to make it 5.75 or something more accurate.

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9

Hi KP,

You’re a genius! I thought I had looked everywhere for something like this, but I guess I missed it. (And I make fun of my husband for his lack of looking carefully for things… :rofl:)

Thanks so much!

Nancy

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10

:slight_smile: Have a wonderful Easter too!

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11

You’re welcome!

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