Custom SSRS POForm prints wrong field - User Specific

Kinetic ERP
1

We have only a few users experiencing the issue. Normally there is a field on the PO (SSRS rdl) that prints Ship via description, but for some users it displays a UD column that’s linked to ship via code.

We do use this UD column to display delivery instruction on the report footer. I found a previous post related to this that gave a solution: it said to remove defaults on the PO print menu (Actions > remove defaults). This works if the user make the change, logs out of Epicor and log back in, but for once.

The next time they print a PO, it does the same and display a wrong field on that text box. If the same PO is printed by another user, it shows correct data.I’ve tried with different RDL it does the same.

Does anybody knows any more information about what actions > remove defaults on the print menu does?

Why causes the defaults to be changed for some users? Thanks in advance!

2

they are probaby getting a different Report Style as default.
have you checked the default report style on POForm?
have you tried remove defaults then save defaults?

1 Like
3

Hi Josh,

It was a using a calculated field created by our consultants during implementation.

we created a used a new field to hold the value and added using the dataset query, and added the field onto the report and this seemed to fix the issue.

Still not sure exactly what caused the problem suddenly. But thank you very much for your reply!