Hello Guys how can i change the length to hold 200 instead of 50 its greyed out
I don’t believe you can change that value, we’ve overcome that problem by using the “LegalName” field and we now display that on the customer record and it can be mapped to most other forms etc
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Hello we are in the same boat we are bringing our poland company on board and legally they have to have the full name on there orders invoices etc but when i changed it said it cant be more then the x(50) set in the schema
The LegalName field can be displayed on Invoices and SOA’s and all other customer forms
You will need to add the field to the Customer UI screen, and to the RDD that you use for your ARFORM
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+1 this. Generally the least worst way to address this that I’ve seen used many times.
@Edge - any chance before E11 goes GA we could finally get the Customer.Name field extended to 100 or 200 chars? Here in Australia, it’s been a very common issue too with lots of companies trading under different names which often results in very long full/registered company names. It’s led to way too many pre-sales and implementation project discussions when users get puzzled to why it’s an issue when there previous often 15+ year old systems didn’t have such limitations/challenges on what something they see should be trivial to address. It also makes many of us cringe and have to waste lots of effort when the workarounds/alternatives/hacks need to be implemented.
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Also, just for this, it’s normally well worth:
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Adding a data directive to block users from updating the Customer.Name field and then also to populate the Customer.Name field with the first 50 characters of the Customer.LegalName field
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Setting the Customer.Name field to read-only
That way you can normally just update the reports/outputs that require the absolute full name while not having to update/modify other standard searches, reports, dashboards, integrations, etc where the first 50 chars is often sufficient. But in any case, before commencing, it’s generally worth double/triple checking the overhead and investment is worth it first - for many companies, they can operate OK without the full names for the vast majority of the time and find that they can deal with exceptions on a case by case basis easily enough if they’re rare.
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