Customer Part cross-refrence, how to remove part?

Epicor ERP 10
,
1

i am trying to remove cross reference from customer part cross reference screen how to delete part ?

image
image1001Ă—705 35.7 KB

2

There’s a screen for Customer Part Cross Reference. Go look it up and delete it.

3 Likes
3

Wait, that’s the screen that you are on, just pick it and hit the delete button.

4

there is not any option for delete it

5

Are you sure the cross reference popping up is a customer cross reference? It could also be an internal part cross reference.

6

To @Banderson point, what you are showing is the cross reference screen to pick which one you want to load. If you select one, you should be able to delete it in the screen that is in the background.

7

image
image987Ă—699 108 KB

You can select the parts then should be able to click the delete button

1 Like
8

image
image939Ă—566 34.6 KB

select both part and then it’s pop up with add new customer part?

9

Check Internal Part Cross Reference. Those probably aren’t customer cross references.

2 Likes
10

it is not internal part cross reference

11

OK, check your vendor cross reference. Those live in the supplier price list screen.

image
image934Ă—465 20.7 KB

12

i found in vendor cross reference. Those live in the supplier price list, what is the next process?

13

I don’t understand your question.

14

If you don’t want them, then delete them.

I don’t really know what you’re trying to do here…

2 Likes
15

Are you sure you cant just delete it?
1

16

@jgehling , it’s not a customer part cross reference issue. He’s seeing the pop up screen for when you have a cross reference set up. He has one set up in vendor cross reference. I’m assuming that he doesn’t want that (but I’m not sure as he said he wanted to delete a customer part cross reference, but there wasn’t one to begin with).

1 Like
17

i removed in customer cross reference, still it shows up in customer part reference why? i don’t want to see, that’s why i am trying to remove it

18

Can you do a quick test for me and go to somewhere else that you enter a part number, like part entry, or order entry and enter the part number?

I believe that same popup will show. It’s not specifically related to customer part cross reference, it’s related to ANY cross reference. It’s just epicor being “Helpful” (excel style) so you can type in a cross reference and select the actual part number.

You said you found that in supplier part cross reference, did you delete it from there?

4 Likes
19

yes i got the same pop up in part entry screen,
and yes i removed the part number from supplier part cross reference screen .

20

is there any other way for remove or delete part from customer part reference screen ?
please help…