Hi,
I can't replicate the problem with the material, but it is happening
fairly often in the estimating department. They right-click on a
material and select delete and sometimes the whole line deletes,
sometimes the whole quote.
I have been able to replicate the problem with line. I can select a
quote line and it will be displayed on the screen, but when I look at
the tree on the left side of the screen the quote number is highlighted
and if I click the X the whole quote will delete. I've told them to
make sure that whatever they want to delete is highlighted in the tree
and of course, they always say that they checked that.
We do have customization so maybe it has something to do with that.
Vantage does show a delete message and since they really do want to
delete something they just hit Ok. Vantage does not say what it is
going to delete so I was hoping there was a way to trap the delete and
display a useful delete message.
Linda
[Non-text portions of this message have been removed]
I can't replicate the problem with the material, but it is happening
fairly often in the estimating department. They right-click on a
material and select delete and sometimes the whole line deletes,
sometimes the whole quote.
I have been able to replicate the problem with line. I can select a
quote line and it will be displayed on the screen, but when I look at
the tree on the left side of the screen the quote number is highlighted
and if I click the X the whole quote will delete. I've told them to
make sure that whatever they want to delete is highlighted in the tree
and of course, they always say that they checked that.
We do have customization so maybe it has something to do with that.
Vantage does show a delete message and since they really do want to
delete something they just hit Ok. Vantage does not say what it is
going to delete so I was hoping there was a way to trap the delete and
display a useful delete message.
Linda
[Non-text portions of this message have been removed]