Demystify relative file paths in public cloud

Kinetic ERP
1

Can anyone please help demystify the relative path story for public cloud?

The documentation doesn’t seem correct.

I go to BAQ Export, choose a BAQ, put Temp\test.csv for output filename and sysmon show success to here:

C:\epi\storage\epicordata\{SiteID}\Companies\{SiteID}\Processes\{UserName}\Temp\Test.csv

Yet when I got to Sever File Download, Choose Type: User, expand folder Temp, I don’t see the file.

System Agent has this path:

*C:\epi\storage\epicordata*

None of this exactly aligns to the docs:

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Why would the default User root path differ between BAQ export and File Download?

I think I need to understand how to determine or configure the correct root paths for each DocType: Company, User, Reports, Admin.

Thanks in advance.

2

Chose Company, not User.
You’ll see Processes in there.
Under Processes will be the user.
In the user will be your file.

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3

Because BAQ Export is seen as a Process which is a Company level related activity.

It just dumps it in there by username.

I agree with your confusion and frustration. If they were setting this up new, this could be clearer and more thought out, but some of this was added over time.

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4

Perfect thanks. and if I get an error choosing Company ‘not properly configured’ is that a cloud support thing or a me thing?

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5

Where do you get that?

6

Yeah or at least if they clarify in the docs. Thanks again!

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7

Server File Download > Company > Search > Error

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8

I dunno man, maybe someone does, but that might be a support ticket.

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9

wish me luck…been going back n forth for a week trying to get them to make their server write to their Azure File share. Had to show them their AppServer Log auth error on server-side. :roll_eyes:

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10

I just want to say this site and folks like you really rocks! There should be a dumpser fire extinguisher emogy. Cheers!

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11

No Way Beer GIF by Busch

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12

Someone will put out too many and I’ll have to log off.

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13

meant badge not emoji. you need a extinguisher badge

cloud support:
Everything Is Fine Burn GIF

Kevin:
time firemen GIF

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14

Not sure how that fits in with my other badge.

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15

Balance in the Force, a bit of dark - mostly for our amusement, but predominately Light!
The pyro initiator vs the superb extinguisher/ solver offset aka balance in the Force.

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