DMR Action Number

Kinetic ERP
1

I’m trying to understand why some DMR Action Numbers appear in on the Debit/Credit Details page in DMR processing and some do not.

If I understand correctly DMR Action Numbers are created for each Reason created. But what I don’t understand is why only certain DMR action numbers appear in the drop down. What tells the system to show or not show that number?

image
image309×207 5.37 KB

2

Technically, each DMR Action is a disposition, not a reason. You can make multiple dispositions on the same DMR with the same reason.

To your original question, to get something to show up in the Debit/Credit page, you must:

  1. Disposition the parts as rejected
  2. Request debit/credit in the Resolution field on the Reject tab.
  3. Process the refund in AP Invoice Entry.
3

image
image841×118 5.59 KB

It looks like each action gets a separate action number. My question is why do some of those numbers disappear from the drop down.

Is it because these are no longer meet? No trying to be dense :slight_smile:
image