DMR Debit Memo and AP Invoice help

Epicor ERP 10
1

Accounting emailed me an issue or question they had about DMRs and Debit Memos. I am still working through this in my test environment. Accounting it not my strong area.

This is what they sent me…
DMR 9186 was processed by the Buyer with a $450.00 Debit Memo – (one piece) – see DMR Tracker screen – HOWEVER as you can see the DMR debit memo was posted to the supplier’s account for $0.00 – which means we did NOT debit them. The $450.00 amount did NOT come over during the Retrieving/Posting the DMR (into the Accounts Payable). I can attest (along with Michelle) that the amount was NOT overridden during the Retrieving/Posting of the DMR.

In reviewing the other DMR’s / Debit Memo’s listed below…can’t seem to see the ‘pattern’ that is causing this issue. Can you lend some assistance, and educate us.

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2

Check your entry in All invoices. Is there any return invoice entry?

3

I am not sure what you mean by return invoice entry…I am not up on accounting processes at all.

Here is a screen shot of the Debit Memo…But the others have $$$.

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UPDATE: I did notice that the one that have no $$$ on the invoice have a PO Receipt listed on the Reject not just the Debit entry.

4

figured it out. Who ever filled out the Reject on the DMR never selected the resolution to say Request Debit memo.

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1 Like
5

Do all resolutions with “Request Debit Memo” DMRs appear in AP when doing a Get DMR Debit Memo selection? I am trying to see what criteria must be fulfilled before it appears in AP during the Get DMR Debit Memo selection.