A QA user came to me and asked how to create a DMR for a vendor to ding them on a process issue. Not necessarily a part defect.
For example missing/incomplete paperwork. Or incorrect / poor labeling. Or wrong carrier, wrong delivery day, etc. They want to track poor vendors and give them demerits but the parts are fine. The vendor’s poor actions and not following our guidelines costs our people time / effort so we’d like to keep track of that.
From my limited understanding you need a part number to create a DMR? And that part has to be on a PO? Can we create a dummy part somehow? Can you create a DMR for without a part?
Any ideas in how we might track this kind of issue in Epicor?
You can still fail the Inspection from PO Receipt/Stock/Job to a DMR, then in the DMR create a Corrective Action (if you don’t want to parse out supplier info from comments, probably need to add a UD field or two in that screen to make that easier) and accept the DMR.
Conversely, you could also just add UD fields to your Accept Material/Operation/Stock detail pages to hold the Supplier info and reason, etc. and build reporting off that. (This is probably what I would do.)
Or even more simply, add the Supplier/Reason UD fields to the Passed and Failed groups in Inspection Processing to record them there. Then if it’s a pass, you don’t need to do the extra work of processing a DMR to get good material back into stock and still have that information to build reporting. (On second thought, this is probably what I’d do in the scenario you described).