Drop Ship Address is not printing to PO

We want to drop ship a purchase from a vendor to a customer and the Drop Ship address is not populating to the PO.

  1. Drop Ship address does show up on the Sales order.
  2. The Sales Order does Link to the PO
  3. The PO does show it is linked to the SO in PO Entry.
  4. Under Releases in PO Entry the Drop Ship Address does appear.

Did you manually change the address on the PO Header to the drop ship
address (or use one of the buttons to search for a customer/supplier
address) and click the checkbox that says “Print PO Header Address”?

Mark Wagner
Sr. Partner

Capstone Alliance Partners 888.597.2227 Ext. 71
<888.597.2227%20Ext.%20714>2 | 904.412.6847 mwagner@capstoneap.com (cell)
| www.capstoneap.com

Searched for Customer address. I don’t remember a “Print PO Header Address” checkbox.

Which version are you on?

Mark Wagner
Sr. Partner

Capstone Alliance Partners 888.597.2227 Ext. 71
<888.597.2227%20Ext.%20714>2 | 904.412.6847 mwagner@capstoneap.com (cell)
| www.capstoneap.com

E9. Okay I went in and I see the Header. It is populated with the default company address. Do I need to uncheck the Print PO address and manually enter the Drop Ship address?

Yes check the box. You can then manually enter an address or, select from
one of the buttons to execute a search for the address you want and then
approve the PO and that address will print

Mark Wagner
Sr. Partner

Capstone Alliance Partners 888.597.2227 Ext. 71
<888.597.2227%20Ext.%20714>2 | 904.412.6847 mwagner@capstoneap.com (cell)
| www.capstoneap.com

Still does not print. The default company address does not even print. In the Ship To header are the words {See Below}

That seems odd. Are you using the standard PO form or a modified version?

Mark Wagner
Sr. Partner

Capstone Alliance Partners 888.597.2227 Ext. 71
<888.597.2227%20Ext.%20714>2 | 904.412.6847 mwagner@capstoneap.com (cell)
| www.capstoneap.com

When I do a Print Preview my only choice for Report Style is PTS PO Form.

At the bottom left corner is the notation POForm:001:00

You have a modified PO form

In the report style selection is there another choice available for the
standard PO Form?

Mark Wagner
Sr. Partner

Capstone Alliance Partners 888.597.2227 Ext. 71
<888.597.2227%20Ext.%20714>2 | 904.412.6847 mwagner@capstoneap.com (cell)
| www.capstoneap.com

We had a similar problem at my company. The issue was that our drop shipments were not being entered as drop shipments. Buying to the order is not enough; it must also be a drop shipment.

To drop-ship a part by default, buy to order and drop ship should both be marked on the part record, then purchase suggestions will come out with the drop ship address already populated from the order.

To manually drop-ship, it must be entered as a drop-ship and the address will come over from the order.

Also, on the report, each release has a drop shipment address, which can be confusing for some because most vendors will have a tendency to ship to the address at the top of the form regardless of what is explicitly listed below. This was also an issue for us, and we had to make it glaringly obvious for our vendors.