E10 - AR Due Dates Not Calculating

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1
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Hi Mark,

 

It was with one of the sites we work with, they have support with Epicor directly and not us which is why I didn’t provide a fix or investigate further..

However they are using EDI yes for some of their larger contracts and that may be an interesting find you have spotted.

Perhaps the logic for the invoice due date is taking into account some of the EDI attributes and failing in its calculation.

 

I will ask them to check that correlation, thanks.

 

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Thursday, September 17, 2015 5:22 PM
To: vantage@yahoogroups.com
Subject: Re: [Vantage] E10 - AR Due Dates Not Calculating

 

 

Stephen, do you guys use EDI for outgoing invoices? I expanded my query and discovered that if the EDI Code field is populated on the Ship To then the Due date is null on the invoices. If the ship to = sold to or, there is nothing in the EDI Code field on the ship to then it populates the due date properly

 

 

On Thursday, September 17, 2015 12:01 PM, "Mark Wagner mjfw2003@... [vantage]" <vantage@yahoogroups.com> wrote:

 

 

Thanks. Yes I am certain there is a root cause, they happen within a group and the same terms and customer can have due dates or not. It seems to be order/pack related but everything I have checked including sales kits, ship to's ship head data, and ship detail all appear okay so I'll just keep researching and fixing in the meantime

 

 

On Thursday, September 17, 2015 11:54 AM, "Stephen Edginton stephene@... [vantage]" <vantage@yahoogroups.com> wrote:

 

 

An “edge case” is a basically a scenario the developer did not expect to happen, typically due to data.

 

If you are on the latest version then purhaps and development are not forthcoming, you could add a data directive that checks for the Null Due Dates and calculate it yourself if it happens.

 

Things are rarely random although they may seem it at first. Can you deterministically recreate the issue, is there a pattern.

Have you looked at the shipDtl and shipHead for the affected invoices assuming these are generated from shipments.

 

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Thursday, September 17, 2015 4:41 PM
To: vantage@yahoogroups.com
Subject: Re: [Vantage] E10 - AR Due Dates Not Calculating

 

 

Thanks Stephen. What is an edge case?

 

We are on 10.0.700.4 and its still happening. Checked terms, customer billing, dates, etc through a customer query and nothing pops up, its so random

 

Epicor says development is aware of it but not sure of root cause. The only hot fix they say they have is to send them a list of invoices and they will send a script to update the data, same as if using Posted Invoice Updates. 

 

 

On Thursday, September 17, 2015 11:26 AM, "Stephen Edginton stephene@... [vantage]" <vantage@yahoogroups.com> wrote:

 

 

There were some issues in earlier E10 versions we saw where a null would be put into the date (10.0.700.1) under some edge cases.

Check your payment terms and check with Epicor for any hot fixes.

 

 

 

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Thursday, September 17, 2015 1:39 PM
To: Yahoo! Inc. <vantage@yahoogroups.com>
Subject: [Vantage] E10 - AR Due Dates Not Calculating

 

 

We have some invoices within certain AR Invoice Groups not calculating the due date. Its specific to an order/pack but from what I can tell has nothing to do with terms and/or customer as some invoices calculate due dates for the same customer and some do not. All the packs appear correct and have ship b dates, have shipped, etc

 

Anyone else seeing this?

 

Stephen Edginton (Beng) | Solutions & Technical Director

Mobile:

 +44 7734 858415

DDI:

 +44 121 314 1179

Main:

 +44 (0) 121 314 1170

Web:

Dot Net IT Limited, One St Kenelm Court, Steel Park Road, Halesowen, B62 8HD, United Kingdom.

DotNetIT

Epicor Platinum Partner

Epicor Alliance Partner

 

 

Stephen Edginton (Beng) | Solutions & Technical Director

Mobile:

 +44 7734 858415

DDI:

 +44 121 314 1179

Main:

 +44 (0) 121 314 1170

Web:

 www.dotnetit.co.uk

Dot Net IT Limited, One St Kenelm Court, Steel Park Road, Halesowen, B62 8HD, United Kingdom.

DotNetIT

Epicor Platinum Partner

Epicor Alliance Partner

 

 



Stephen Edginton (Beng) | Solutions & Technical Director

Mobile:  +44 7734 858415
DDI:  +44 121 314 1179
Main:  +44 (0) 121 314 1170
Web:  www.dotnetit.co.uk

Dot Net IT Limited, One St Kenelm Court, Steel Park Road, Halesowen, B62 8HD, United Kingdom.

DotNetIT

Epicor Platinum Partner

Epicor Alliance Partner
2
We have some invoices within certain AR Invoice Groups not calculating the due date. Its specific to an order/pack but from what I can tell has nothing to do with terms and/or customer as some invoices calculate due dates for the same customer and some do not. All the packs appear correct and have ship b dates, have shipped, etc

Anyone else seeing this?
3
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There were some issues in earlier E10 versions we saw where a null would be put into the date (10.0.700.1) under some edge cases.

Check your payment terms and check with Epicor for any hot fixes.

 

 

 

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Thursday, September 17, 2015 1:39 PM
To: Yahoo! Inc. <vantage@yahoogroups.com>
Subject: [Vantage] E10 - AR Due Dates Not Calculating

 

 

We have some invoices within certain AR Invoice Groups not calculating the due date. Its specific to an order/pack but from what I can tell has nothing to do with terms and/or customer as some invoices calculate due dates for the same customer and some do not. All the packs appear correct and have ship b dates, have shipped, etc

 

Anyone else seeing this?



Stephen Edginton (Beng) | Solutions & Technical Director

Mobile:  +44 7734 858415
DDI:  +44 121 314 1179
Main:  +44 (0) 121 314 1170
Web:  www.dotnetit.co.uk

Dot Net IT Limited, One St Kenelm Court, Steel Park Road, Halesowen, B62 8HD, United Kingdom.

DotNetIT

Epicor Platinum Partner

Epicor Alliance Partner
4
Thanks Stephen. What is an edge case?

We are on 10.0.700.4 and its still happening. Checked terms, customer billing, dates, etc through a customer query and nothing pops up, its so random

Epicor says development is aware of it but not sure of root cause. The only hot fix they say they have is to send them a list of invoices and they will send a script to update the data, same as if using Posted Invoice Updates. 



On Thursday, September 17, 2015 11:26 AM, "Stephen Edginton stephene@... [vantage]" <vantage@yahoogroups.com> wrote:


  
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  <div>
There were some issues in earlier E10 versions we saw where a null would be put into the date (10.0.700.1) under some edge cases.
Check your payment terms and check with Epicor for any hot fixes.
 
 
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Thursday, September 17, 2015 1:39 PM
To: Yahoo! Inc. <vantage@yahoogroups.com>
Subject: [Vantage] E10 - AR Due Dates Not Calculating
 
 
We have some invoices within certain AR Invoice Groups not calculating the due date. Its specific to an order/pack but from what I can tell has nothing to do with terms and/or customer as some invoices calculate due dates for the same customer and some do not. All the packs appear correct and have ship b dates, have shipped, etc
 
Anyone else seeing this?


Stephen Edginton (Beng) | Solutions & Technical Director
Mobile:  +44 7734 858415
DDI: +44 121 314 1179
Main:  +44 (0) 121 314 1170
Web:  www.dotnetit.co.uk
Dot Net IT Limited, One St Kenelm Court, Steel Park Road, Halesowen, B62 8HD, United Kingdom.
DotNetIT
Epicor Platinum Partner
Epicor Alliance Partner
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An “edge case” is a basically a scenario the developer did not expect to happen, typically due to data.

 

If you are on the latest version then purhaps and development are not forthcoming, you could add a data directive that checks for the Null Due Dates and calculate it yourself if it happens.

 

Things are rarely random although they may seem it at first. Can you deterministically recreate the issue, is there a pattern.

Have you looked at the shipDtl and shipHead for the affected invoices assuming these are generated from shipments.

 

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Thursday, September 17, 2015 4:41 PM
To: vantage@yahoogroups.com
Subject: Re: [Vantage] E10 - AR Due Dates Not Calculating

 

 

Thanks Stephen. What is an edge case?

 

We are on 10.0.700.4 and its still happening. Checked terms, customer billing, dates, etc through a customer query and nothing pops up, its so random

 

Epicor says development is aware of it but not sure of root cause. The only hot fix they say they have is to send them a list of invoices and they will send a script to update the data, same as if using Posted Invoice Updates. 

 

 

On Thursday, September 17, 2015 11:26 AM, "Stephen Edginton stephene@... [vantage]" <vantage@yahoogroups.com> wrote:

 

 

There were some issues in earlier E10 versions we saw where a null would be put into the date (10.0.700.1) under some edge cases.

Check your payment terms and check with Epicor for any hot fixes.

 

 

 

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Thursday, September 17, 2015 1:39 PM
To: Yahoo! Inc. <vantage@yahoogroups.com>
Subject: [Vantage] E10 - AR Due Dates Not Calculating

 

 

We have some invoices within certain AR Invoice Groups not calculating the due date. Its specific to an order/pack but from what I can tell has nothing to do with terms and/or customer as some invoices calculate due dates for the same customer and some do not. All the packs appear correct and have ship b dates, have shipped, etc

 

Anyone else seeing this?

 

Stephen Edginton (Beng) | Solutions & Technical Director

Mobile:

 +44 7734 858415

DDI:

 +44 121 314 1179

Main:

 +44 (0) 121 314 1170

Web:

 www.dotnetit.co.uk

Dot Net IT Limited, One St Kenelm Court, Steel Park Road, Halesowen, B62 8HD, United Kingdom.

DotNetIT

Epicor Platinum Partner

Epicor Alliance Partner

 



Stephen Edginton (Beng) | Solutions & Technical Director

Mobile:  +44 7734 858415
DDI:  +44 121 314 1179
Main:  +44 (0) 121 314 1170
Web:  www.dotnetit.co.uk

Dot Net IT Limited, One St Kenelm Court, Steel Park Road, Halesowen, B62 8HD, United Kingdom.

DotNetIT

Epicor Platinum Partner

Epicor Alliance Partner
6
Thanks. Yes I am certain there is a root cause, they happen within a group and the same terms and customer can have due dates or not. It seems to be order/pack related but everything I have checked including sales kits, ship to's ship head data, and ship detail all appear okay so I'll just keep researching and fixing in the meantime



On Thursday, September 17, 2015 11:54 AM, "Stephen Edginton stephene@... [vantage]" <vantage@yahoogroups.com> wrote:


  
<div id="ygrps-yiv-259377876yiv6790951300ygrp-text">
  
  
  <div>
An “edge case” is a basically a scenario the developer did not expect to happen, typically due to data.
 
If you are on the latest version then purhaps and development are not forthcoming, you could add a data directive that checks for the Null Due Dates and calculate it yourself if it happens.
 
Things are rarely random although they may seem it at first. Can you deterministically recreate the issue, is there a pattern.
Have you looked at the shipDtl and shipHead for the affected invoices assuming these are generated from shipments.
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Thursday, September 17, 2015 4:41 PM
To: vantage@yahoogroups.com
Subject: Re: [Vantage] E10 - AR Due Dates Not Calculating
 
 
Thanks Stephen. What is an edge case?
 
We are on 10.0.700.4 and its still happening. Checked terms, customer billing, dates, etc through a customer query and nothing pops up, its so random
 
Epicor says development is aware of it but not sure of root cause. The only hot fix they say they have is to send them a list of invoices and they will send a script to update the data, same as if using Posted Invoice Updates. 
 
 
On Thursday, September 17, 2015 11:26 AM, "Stephen Edginton stephene@... [vantage]" <vantage@yahoogroups.com> wrote:
 
 
There were some issues in earlier E10 versions we saw where a null would be put into the date (10.0.700.1) under some edge cases.
Check your payment terms and check with Epicor for any hot fixes.
 
 
 
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Thursday, September 17, 2015 1:39 PM
To: Yahoo! Inc. <vantage@yahoogroups.com>
Subject: [Vantage] E10 - AR Due Dates Not Calculating
 
 
We have some invoices within certain AR Invoice Groups not calculating the due date. Its specific to an order/pack but from what I can tell has nothing to do with terms and/or customer as some invoices calculate due dates for the same customer and some do not. All the packs appear correct and have ship b dates, have shipped, etc
 
Anyone else seeing this?
 
Stephen Edginton (Beng) | Solutions & Technical Director
Mobile:
 +44 7734 858415
DDI:
 +44 121 314 1179
Main:
 +44 (0) 121 314 1170
Web:
Dot Net IT Limited, One St Kenelm Court, Steel Park Road, Halesowen, B62 8HD, United Kingdom.
DotNetIT
Epicor Platinum Partner
Epicor Alliance Partner
 


Stephen Edginton (Beng) | Solutions & Technical Director
Mobile:  +44 7734 858415
DDI: +44 121 314 1179
Main:  +44 (0) 121 314 1170
Web:  www.dotnetit.co.uk
Dot Net IT Limited, One St Kenelm Court, Steel Park Road, Halesowen, B62 8HD, United Kingdom.
DotNetIT
Epicor Platinum Partner
Epicor Alliance Partner
</div>
 


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7
Stephen, do you guys use EDI for outgoing invoices? I expanded my query and discovered that if the EDI Code field is populated on the Ship To then the Due date is null on the invoices. If the ship to = sold to or, there is nothing in the EDI Code field on the ship to then it populates the due date properly



On Thursday, September 17, 2015 12:01 PM, "Mark Wagner mjfw2003@... [vantage]" <vantage@yahoogroups.com> wrote:


  
<div id="ygrps-yiv-1797272505yiv3732584031ygrp-text">
  
  
  <div></div><div style="color:#000;background-color:#fff;font-family:HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif;font-size:16px;"><div id="ygrps-yiv-1797272505yiv3732584031yui_3_16_0_1_1442484007951_22186"><span id="ygrps-yiv-1797272505yiv3732584031yui_3_16_0_1_1442484007951_22361">Thanks. Yes I am certain there is a root cause, they happen within a group and the same terms and customer can have due dates or not. It seems to be order/pack related but everything I have checked including sales kits, ship to&#39;s ship head data, and ship detail all appear okay so I&#39;ll just keep researching and fixing in the meantime</span></div>  <br clear="none"><div class="ygrps-yiv-1797272505yiv3732584031qtdSeparateBR"><br clear="none"><br clear="none"></div><div class="ygrps-yiv-1797272505yiv3732584031yqt6413736434" id="ygrps-yiv-1797272505yiv3732584031yqt22537"><div class="ygrps-yiv-1797272505yiv3732584031yahoo_quoted" style="display:block;"> <div style="font-family:HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif;font-size:16px;"> <div style="font-family:HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif;font-size:16px;"> <div dir="ltr"> <font size="2" face="Arial"> On Thursday, September 17, 2015 11:54 AM, &quot;Stephen Edginton stephene@... [vantage]&quot; &lt;vantage@yahoogroups.com&gt; wrote:<br clear="none"> </font> </div>  <br clear="none"><br clear="none"> <div class="ygrps-yiv-1797272505yiv3732584031y_msg_container"><div id="ygrps-yiv-1797272505yiv3732584031"><div>

 

<div id="ygrps-yiv-1797272505yiv3732584031ygrp-text">
  
  
  <div>
An “edge case” is a basically a scenario the developer did not expect to happen, typically due to data.
 
If you are on the latest version then purhaps and development are not forthcoming, you could add a data directive that checks for the Null Due Dates and calculate it yourself if it happens.
 
Things are rarely random although they may seem it at first. Can you deterministically recreate the issue, is there a pattern.
Have you looked at the shipDtl and shipHead for the affected invoices assuming these are generated from shipments.
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Thursday, September 17, 2015 4:41 PM
To: vantage@yahoogroups.com
Subject: Re: [Vantage] E10 - AR Due Dates Not Calculating
 
 
Thanks Stephen. What is an edge case?
 
We are on 10.0.700.4 and its still happening. Checked terms, customer billing, dates, etc through a customer query and nothing pops up, its so random
 
Epicor says development is aware of it but not sure of root cause. The only hot fix they say they have is to send them a list of invoices and they will send a script to update the data, same as if using Posted Invoice Updates. 
 
 
On Thursday, September 17, 2015 11:26 AM, "Stephen Edginton stephene@... [vantage]" <vantage@yahoogroups.com> wrote:
 
 
There were some issues in earlier E10 versions we saw where a null would be put into the date (10.0.700.1) under some edge cases.
Check your payment terms and check with Epicor for any hot fixes.
 
 
 
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Thursday, September 17, 2015 1:39 PM
To: Yahoo! Inc. <vantage@yahoogroups.com>
Subject: [Vantage] E10 - AR Due Dates Not Calculating
 
 
We have some invoices within certain AR Invoice Groups not calculating the due date. Its specific to an order/pack but from what I can tell has nothing to do with terms and/or customer as some invoices calculate due dates for the same customer and some do not. All the packs appear correct and have ship b dates, have shipped, etc
 
Anyone else seeing this?
 
Stephen Edginton (Beng) | Solutions & Technical Director
Mobile:
 +44 7734 858415
DDI:
 +44 121 314 1179
Main:
 +44 (0) 121 314 1170
Web:
Dot Net IT Limited, One St Kenelm Court, Steel Park Road, Halesowen, B62 8HD, United Kingdom.
DotNetIT
Epicor Platinum Partner
Epicor Alliance Partner
 


Stephen Edginton (Beng) | Solutions & Technical Director
Mobile:  +44 7734 858415
DDI: +44 121 314 1179
Main:  +44 (0) 121 314 1170
Web:  www.dotnetit.co.uk
Dot Net IT Limited, One St Kenelm Court, Steel Park Road, Halesowen, B62 8HD, United Kingdom.
DotNetIT
Epicor Platinum Partner
Epicor Alliance Partner
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