E10 HH Menu Customization

In case anyone else comes across this.  E10.0.700.4 and E10.1 both are missing the configuration in the ERPXXXXXXX.sysconfig file.  

<MESCustomMenuID value="" />

***<HHCustomMenuID value="xxxxxxxx" />***

<MESImage value = "" />

Add/set that on your client(s) and it will load the MenuID where "xxxxxxxx" is.

So I customized the handheld menu and loaded it to the handheld menu items in the Epicor client through menu maintenance.  I noticed that it wasn't loading but i'm pretty sure it was working in E9.  Is anyone else running into this problem?


Support just told me that there is no way to load a custom handheld menu in either E9 or E10.

You have to do a customization for it, since the Hand Held Menu is literaly hard coded into the application, here is an old thread about it from years ago



Jose C Gomez
Software Engineer


T: 904.469.1524 mobile

Quis custodiet ipsos custodes?

On Wed, Mar 2, 2016 at 4:11 PM, don.n.doan@... [vantage] <vantage@yahoogroups.com> wrote:

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  <p></p><p><span>So I customized the handheld menu and loaded it to the handheld menu items in the Epicor client through menu maintenance.  I noticed that it wasn&#39;t loading but i&#39;m pretty sure it was working in E9.  Is anyone else running into this problem?</span></p><p><span><br></span></p><p><span>Support just told me that there is no way to load a custom handheld menu in either E9 or E10.</span></p><p></p>

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The issue isn't modifying the menu, that works fine.  I cannot get the customization to load from my desktop handheld shortcut.  It always reverts back to the base menus.  I've set the menu maintenance "hand held" items (production and material) to the customization but that doesn't do the trick.