E9: "No LicUser record is available"

No dump and loads.

JOE ROJAS
Epicor Applications Manager
VENTION MEDICAL + DESIGN & DEVELOPMENT
DIRECT: 508.597.1392 x1625 | MOBILE: 774.826.9245

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Monday, August 29, 2016 1:27 PM
To: vantage@yahoogroups.com
Subject: RE: [Vantage] RE: E9: "No LicUser record is available"



You haven't happened to have done a Dump and Load recently, have you? I know sometimes that the Load misses that LicUser file.



[Non-text portions of this message have been removed]

Hello,

 

I can’t seem to log into EpicWeb to search AnswerBooks.

Does anyone know what the server logs error of “No LicUser record is available” means?

 

JOE ROJAS

Epicor Applications Manager

VENTION MEDICAL + DESIGN & DEVELOPMENT
Advancing Your Innovations For Health


261 Cedar Hill Street  |  Marlborough, MA 01752
DIRECT: 508.597.1392 x1625  |  MOBILE: 774.826.9245

EMAIL: JoRojas@...  |  WEB: ventionmedical.com

 

THINK QUALITY. BE QUALITY. GO BEYOND.

 

This communication may contain information that is confidential, proprietary or exempt from disclosure, and is intended only for the use of the individual and/or entity it is addressed to. If you are not the intended recipient, please note that any other dissemination, distribution, use or copying of this communication is strictly prohibited. If you have received this message in error, please notify the sender immediately by telephone or by return e-mail, and delete this information from your computer.

There are only 3 results for licuser.

 

15794MPS

SA Pub.LicCnfg and Pub.LicUser tables are empty after ASCII dump and load

Epicor Ent Ed

System Admin

9.05.702

08/19/2013

13686MPS

SQL - deadlock issues when users try to log into Epicor

Epicor Ent Ed

Technical

9.05.607b

01/05/2012

13061MPS

Maximum number of users exceeded. Please try again later

 

 

I get that message when I have a find with the no-error clause.

 

 

 

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Monday, August 29, 2016 10:01 AM
To: vantage@yahoogroups.com
Subject: [Vantage] E9: "No LicUser record is available"

 

 

Hello,

 

I can’t seem to log into EpicWeb to search AnswerBooks.

Does anyone know what the server logs error of “No LicUser record is available” means?

 

JOE ROJAS

Epicor Applications Manager

VENTION MEDICAL + DESIGN & DEVELOPMENT
Advancing Your Innovations For Health


261 Cedar Hill Street  |  Marlborough, MA 01752
DIRECT: 508.597.1392 x1625  |  MOBILE: 774.826.9245

EMAIL: JoRojas@...  |  WEB: ventionmedical.com

 

THINK QUALITY. BE QUALITY. GO BEYOND.

 

This communication may contain information that is confidential, proprietary or exempt from disclosure, and is intended only for the use of the individual and/or entity it is addressed to. If you are not the intended recipient, please note that any other dissemination, distribution, use or copying of this communication is strictly prohibited. If you have received this message in error, please notify the sender immediately by telephone or by return e-mail, and delete this information from your computer.




CONFIDENTIALITY NOTICE

The information contained in this communication, including attachments, is privileged and confidential. It is intended only for the exclusive use of the addressee. If the reader of this message is not the intended recipient, or the employee or agent responsible for delivering it to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us at 727-578-6240 and immediately delete the communication.

"This (document/presentation) may contain technical data as defined in the International Traffic In Arms Regulations (ITAR) 22 CFR 120.10. Export of this material is restricted by the Arms Export Control Act (22 U.S.C. 2751 et seq.) and may not be exported to foreign persons without prior approval form the U.S. Department of State."
1. On your SQL Server launch SQL Management Studio.
2. Expand [Databases] > your Epicor database > Tables > dbo.LicUser > Indexes.
3. Right-click on LicUser#_#progress_recid and go into Properties.
4. Check the Unique box on the General page and click OK.
 
Jonathan Lang
I.T Manager
Database Engineer



On Monday, August 29, 2016 9:43 AM, "Greg Payne gpayne@... [vantage]" <vantage@yahoogroups.com> wrote:


 
<div id="ygrps-yiv-739190258yiv5592314487ygrp-text">
  
  
  <div>
There are only 3 results for licuser.
 
Epicor Ent Ed
System Admin
9.05.702
08/19/2013
Epicor Ent Ed
Technical
9.05.607b
01/05/2012
 
 
I get that message when I have a find with the no-error clause.
 
 
 
From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Monday, August 29, 2016 10:01 AM
To: vantage@yahoogroups.com
Subject: [Vantage] E9: "No LicUser record is available"
 
 
 
I can’t seem to log into EpicWeb to search AnswerBooks.
Does anyone know what the server logs error of “No LicUser record is available” means?
 
JOE ROJAS
VENTION MEDICAL + DESIGN & DEVELOPMENT
Advancing Your Innovations For Health

261 Cedar Hill Street  |  Marlborough, MA 01752
DIRECT: 508.597.1392 x1625  |  MOBILE: 774.826.9245
EMAIL: JoRojas@...  |  WEB: ventionmedical.com
 
THINK QUALITY. BE QUALITY. GO BEYOND.
 
This communication may contain information that is confidential, proprietary or exempt from disclosure, and is intended only for the use of the individual and/or entity it is addressed to. If you are not the intended recipient, please note that any other dissemination, distribution, use or copying of this communication is strictly prohibited. If you have received this message in error, please notify the sender immediately by telephone or by return e-mail, and delete this information from your computer.



CONFIDENTIALITY NOTICE

The information contained in this communication, including attachments, is privileged and confidential. It is intended only for the exclusive use of the addressee. If the reader of this message is not the intended recipient, or the employee or agent responsible for delivering it to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us at 727-578-6240 and immediately delete the communication.

"This (document/presentation) may contain technical data as defined in the International Traffic In Arms Regulations (ITAR) 22 CFR 120.10. Export of this material is restricted by the Arms Export Control Act (22 U.S.C. 2751 et seq.) and may not be exported to foreign persons without prior approval form the U.S. Department of State."
</div>
 


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Thanks Jonathan.
I forgot to mention that I was on Progress.

JOE ROJAS
Epicor Applications Manager
VENTION MEDICAL + DESIGN & DEVELOPMENT
DIRECT: 508.597.1392 x1625 | MOBILE: 774.826.9245

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Monday, August 29, 2016 11:16 AM
To: vantage@yahoogroups.com
Subject: Re: [Vantage] RE: E9: "No LicUser record is available"


1. On your SQL Server launch SQL Management Studio.
2. Expand [Databases] > your Epicor database > Tables > dbo.LicUser > Indexes.
3. Right-click on LicUser#_#progress_recid and go into Properties.
4. Check the Unique box on the General page and click OK.

Jonathan Lang
I.T Manager
Database Engineer


On Monday, August 29, 2016 9:43 AM, "Greg Payne gpayne@... [vantage]" <vantage@yahoogroups.com> wrote:


There are only 3 results for licuser.

15794MPS

SA Pub.LicCnfg and Pub.LicUser tables are empty after ASCII dump and load

Epicor Ent Ed

System Admin

9.05.702

08/19/2013

13686MPS

SQL - deadlock issues when users try to log into Epicor

Epicor Ent Ed

Technical

9.05.607b

01/05/2012

13061MPS

Maximum number of users exceeded. Please try again later



I get that message when I have a find with the no-error clause.



From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Monday, August 29, 2016 10:01 AM
To: vantage@yahoogroups.com
Subject: [Vantage] E9: "No LicUser record is available"


Hello,

I can’t seem to log into EpicWeb to search AnswerBooks.
Does anyone know what the server logs error of “No LicUser record is available” means?

JOE ROJAS
Epicor Applications Manager
VENTION MEDICAL + DESIGN & DEVELOPMENT
Advancing Your Innovations For Health

261 Cedar Hill Street | Marlborough, MA 01752
DIRECT: 508.597.1392 x1625 | MOBILE: 774.826.9245
EMAIL: JoRojas@...<mailto:JoRojas@...> | WEB: ventionmedical.com <http://www.ventionmedical.com/>

THINK QUALITY. BE QUALITY. GO BEYOND.

This communication may contain information that is confidential, proprietary or exempt from disclosure, and is intended only for the use of the individual and/or entity it is addressed to. If you are not the intended recipient, please note that any other dissemination, distribution, use or copying of this communication is strictly prohibited. If you have received this message in error, please notify the sender immediately by telephone or by return e-mail, and delete this information from your computer.

________________________________

CONFIDENTIALITY NOTICE

The information contained in this communication, including attachments, is privileged and confidential. It is intended only for the exclusive use of the addressee. If the reader of this message is not the intended recipient, or the employee or agent responsible for delivering it to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us at 727-578-6240 and immediately delete the communication.

"This (document/presentation) may contain technical data as defined in the International Traffic In Arms Regulations (ITAR) 22 CFR 120.10. Export of this material is restricted by the Arms Export Control Act (22 U.S.C. 2751 et seq.) and may not be exported to foreign persons without prior approval form the U.S. Department of State."




[Non-text portions of this message have been removed]
That's a whole other ball game, Jose.

Try this:

C:\Epicor905\db\newdb>promon mfgsyssh.db
OpenEdge Release 10.2A0329  as of Mon, Aug 29 11:06:06 EDT 2016
♀
    OpenEdge MONITOR Release 10
 
    Database: C:\Epicor905\db\newdb\mfgsyssh
    1.  User Control
    2.  Locking and Waiting Statistics
    3.  Block Access
    4.  Record Locking Table
    5.  Activity
    6.  Shared Resources
    7.  Database Status
    8.  Shut Down Database

    T.  Transactions Control
    L.  Resolve Limbo Transactions
    C.  Coordinator Information

    M.  Modify Defaults
    Q.  Quit

From the menu you can look at what's locked, licUser available. 

In the: Enter your selection: choose 8

Enter your selection: 8
usr    pid    time of login           user id     tty                  Limbo?
 11  24122 Sat May 21 10:23:29 2009   biw                              no
 12  24247 Sat May 21 10:23:30 2009   wdog                             no
 13  14898 Wed Jun 29 08:25:08 2009   MYUSER0001  /dev/pts/1           no
100  18648 Tue Jun 28 11:30:09 2009   MYUSER0002  w1c3xpr3             no
104  15128 Fri Jun 24 11:51:34 2009   MYUSER0003  w1c3xpr4             no
106  13556 Fri Jun 24 11:52:02 2009   MYUSER0004  w1c3xpr4             no
115  20344 Tue Jun 21 13:30:10 2009   MYUSER0003  w1c3xpr4             no
122  16948 Tue Jun 28 10:18:10 2009   MYUSER0005  w1c3xpr3             no
131  11128 Tue Jun 28 09:09:33 2009   MYUSER0006  w1c3xpr3             no
138  13252 Tue Jun 28 09:45:05 2009   MYUSER0007  w1c3xpr3             no
139   9828 Tue Jun 28 09:00:06 2009   MYUSER0008  w1c3xpr4             no
146  11708 Tue Jun 28 08:51:51 2009   MYUSER0009  w1c3xpr3             no
150  10640 Tue Jun 28 08:48:59 2009   MYUSER0010  w1c3xpr3             no


Is this error coming from the Broker log? Can you paste the broker log so we can look at it?
 
Jonathan Lang
I.T Manager
Database Engineer



On Monday, August 29, 2016 10:33 AM, "Joe Rojas jorojas@... [vantage]" <vantage@yahoogroups.com> wrote:


 
<div id="ygrps-yiv-1092808651yiv0304594078ygrp-text">
  
  
  <div>Thanks Jonathan.

I forgot to mention that I was on Progress.

JOE ROJAS
Epicor Applications Manager
VENTION MEDICAL + DESIGN & DEVELOPMENT
DIRECT: 508.597.1392 x1625 | MOBILE: 774.826.9245

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Monday, August 29, 2016 11:16 AM
To: vantage@yahoogroups.com
Subject: Re: [Vantage] RE: E9: "No LicUser record is available"


1. On your SQL Server launch SQL Management Studio.
2. Expand [Databases] > your Epicor database > Tables > dbo.LicUser > Indexes.
3. Right-click on LicUser#_#progress_recid and go into Properties.
4. Check the Unique box on the General page and click OK.

Jonathan Lang
I.T Manager
Database Engineer


On Monday, August 29, 2016 9:43 AM, "Greg Payne gpayne@... [vantage]" <vantage@yahoogroups.com> wrote:


There are only 3 results for licuser.

15794MPS

SA Pub.LicCnfg and Pub.LicUser tables are empty after ASCII dump and load

Epicor Ent Ed

System Admin

9.05.702

08/19/2013

13686MPS

SQL - deadlock issues when users try to log into Epicor

Epicor Ent Ed

Technical

9.05.607b

01/05/2012

13061MPS

Maximum number of users exceeded. Please try again later



I get that message when I have a find with the no-error clause.



From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Monday, August 29, 2016 10:01 AM
To: vantage@yahoogroups.com
Subject: [Vantage] E9: "No LicUser record is available"


Hello,

I can’t seem to log into EpicWeb to search AnswerBooks.
Does anyone know what the server logs error of “No LicUser record is available” means?

JOE ROJAS
Epicor Applications Manager
VENTION MEDICAL + DESIGN & DEVELOPMENT
Advancing Your Innovations For Health

261 Cedar Hill Street | Marlborough, MA 01752
DIRECT: 508.597.1392 x1625 | MOBILE: 774.826.9245
EMAIL: JoRojas@...<mailto:JoRojas@...> | WEB: ventionmedical.com <http://www.ventionmedical.com/>

THINK QUALITY. BE QUALITY. GO BEYOND.

This communication may contain information that is confidential, proprietary or exempt from disclosure, and is intended only for the use of the individual and/or entity it is addressed to. If you are not the intended recipient, please note that any other dissemination, distribution, use or copying of this communication is strictly prohibited. If you have received this message in error, please notify the sender immediately by telephone or by return e-mail, and delete this information from your computer.

________________________________

CONFIDENTIALITY NOTICE

The information contained in this communication, including attachments, is privileged and confidential. It is intended only for the exclusive use of the addressee. If the reader of this message is not the intended recipient, or the employee or agent responsible for delivering it to the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this communication in error, please notify us at 727-578-6240 and immediately delete the communication.

"This (document/presentation) may contain technical data as defined in the International Traffic In Arms Regulations (ITAR) 22 CFR 120.10. Export of this material is restricted by the Arms Export Control Act (22 U.S.C. 2751 et seq.) and may not be exported to foreign persons without prior approval form the U.S. Department of State."



[Non-text portions of this message have been removed]

</div>
 


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#ygrps-yiv-1092808651



Something else to look at is the mfgsys.pf file. This error reminds me of a problem I had a while back. Your mfgsys.pf file should look similar to below:

-Mm 1024 -mmax 65534 -Bt 40960 -s 8000 -yy 1970 -stsh 31 -inp 32000 -tok 4000 -TB 31 -TM 32 -D 500 -l 1000 -stsh 31 -inp 32000 -tok 4000 -lkwtmo 180 -ttmarshal 5 -tmpbsize 8 -rereadnolock -d mdy -basekey ini
-disabledeltrig
-T "p:\EpicorData"
-db "p:\Epicor905\db\newdb\mfgsyssh" -RO
-db epicor905 -dt MSS -ld mfgsys -Dsrv PRGRS_CONNECT,DSN=epicor905,TXN_ISOLATION,1,PRGRS_NATIVE_LOCKWAIT,30000,PRGRS_NOWAIT_OVERRIDE,1
-cpinternal utf-8 -cpstream utf-8 -cprcodein utf-8 -cpcoll icu-uca

 
Jonathan Lang
I.T Manager
Database Engineer



On Monday, August 29, 2016 11:22 AM, "Jonathan Lang lsbestinc@... [vantage]" <vantage@yahoogroups.com> wrote:


 
<div id="ygrps-yiv-1499704649yiv4721831425ygrp-text">
  
  
  <div></div><div style="color:#000;background-color:#fff;font-family:HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif;font-size:16px;"><div id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11758" style="outline:none 0px;width:1003px;"><div id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11759" style="width:auto;"><div id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11760"><div id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11761"><div id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11762" style="font-family:HelveticaNeue,;"><div id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11763"><span id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11764">That&#39;s a whole other ball game, Jose.</span></div><div id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11765"><br clear="none" id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11766"></div><div id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11767"><span id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11768">Try this:</span></div><div id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11769"><br clear="none" id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11770"></div><div id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11771" style="margin-bottom:0.0001pt;"><span id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11772" style="font-size:10pt;">C:&#92;Epicor905&#92;db&#92;newdb&gt;promon mfgsyssh.db</span></div><div id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11773" style="margin-bottom:0.0001pt;"><span id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11774" style="font-size:10pt;">OpenEdge Release 10.2A0329&nbsp; as of Mon, Aug 29 11:06:06 EDT 2016</span></div><div id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11775" style="margin-bottom:0.0001pt;"><span id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11776" style="font-size:10pt;">♀</span></div><div id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11777" style="margin-bottom:0.0001pt;"><span id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11778" style="font-size:10pt;">&nbsp;&nbsp;&nbsp; OpenEdge MONITOR Release 10</span></div><div id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11779" style="margin-bottom:0.0001pt;"><span id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11780" style="font-size:10pt;">&nbsp;</span></div><div dir="ltr" id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11781"><span id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11782" style="font-size:10pt;">&nbsp;&nbsp;&nbsp; Database: C:&#92;Epicor905&#92;db&#92;newdb&#92;mfgsyssh<br clear="none" id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11783">&nbsp;&nbsp;&nbsp; 1.&nbsp; User Control<br clear="none" id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11784">&nbsp;&nbsp;&nbsp; 2.&nbsp; Locking and Waiting Statistics<br clear="none" id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11785">&nbsp;&nbsp;&nbsp; 3.&nbsp; Block Access<br clear="none" id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11786">&nbsp;&nbsp;&nbsp; 4.&nbsp; Record Locking Table<br clear="none" id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11787">&nbsp;&nbsp;&nbsp; 5.&nbsp; Activity<br clear="none" id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11788">&nbsp;&nbsp;&nbsp; 6.&nbsp; Shared Resources<br clear="none" id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11789">&nbsp;&nbsp;&nbsp; 7.&nbsp; Database Status<br clear="none" id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11790">&nbsp;&nbsp;&nbsp; 8.&nbsp; Shut Down Database<br clear="none" id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11791"><br clear="none" id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11792">&nbsp;&nbsp;&nbsp; T.&nbsp; Transactions Control<br clear="none" id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11793">&nbsp;&nbsp;&nbsp; L.&nbsp; Resolve Limbo Transactions<br clear="none" id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11794">&nbsp;&nbsp;&nbsp; C.&nbsp; Coordinator Information<br clear="none" id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11795"><br clear="none" id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11796">&nbsp;&nbsp;&nbsp; M.&nbsp; Modify Defaults<br clear="none" id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11797">&nbsp;&nbsp;&nbsp; Q.&nbsp; Quit</span></div><div dir="ltr" id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11798"><span id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11799" style="font-size:10pt;"><br clear="none" id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11800"></span></div><div dir="ltr" id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11801"><span id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11802" style="color:rgb(34, 34, 34);"><font id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11803" size="3">From the menu you can look at what&#39;s locked, licUser available.&nbsp;</font></span></div><div dir="ltr" id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11804"><span id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11805" style="color:rgb(34, 34, 34);"><font id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11806" size="3"><br clear="none" id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11807"></font></span></div><div dir="ltr" id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11808"><span id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11809" style="color:rgb(34, 34, 34);"><font id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11810" size="3">In the: Enter your selection: choose 8</font></span></div><div dir="ltr" id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11811"><span id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11812" style="color:rgb(34, 34, 34);"><font id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11813" size="3"><br clear="none" id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11814"></font></span></div><div dir="ltr" id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11815"><span id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11816" style="font-size:10pt;">Enter your selection: 8<br clear="none" id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11817">usr&nbsp;&nbsp;&nbsp; pid&nbsp;&nbsp;&nbsp; time of login&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; user id&nbsp;&nbsp;&nbsp;&nbsp; tty&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Limbo?<br clear="none" id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11818">&nbsp;11&nbsp; 24122 Sat May 21 10:23:29 2009&nbsp;&nbsp; biw&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; no<br clear="none" id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11819">&nbsp;12&nbsp; 24247 Sat May 21 10:23:30 2009&nbsp;&nbsp; wdog&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; no<br clear="none" id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11820">&nbsp;13&nbsp; 14898 Wed Jun 29 08:25:08 2009&nbsp;&nbsp; MYUSER0001&nbsp; /dev/pts/1&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; no<br clear="none" id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11821">100&nbsp; 18648 Tue Jun 28 11:30:09 2009&nbsp;&nbsp; MYUSER0002&nbsp; w1c3xpr3&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; no<br clear="none" id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11822">104&nbsp; 15128 Fri Jun 24 11:51:34 2009&nbsp;&nbsp; MYUSER0003&nbsp; w1c3xpr4&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; no<br clear="none" id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11823">106&nbsp; 13556 Fri Jun 24 11:52:02 2009&nbsp;&nbsp; MYUSER0004&nbsp; w1c3xpr4&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; no<br clear="none" id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11824">115&nbsp; 20344 Tue Jun 21 13:30:10 2009&nbsp;&nbsp; MYUSER0003&nbsp; w1c3xpr4&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; no<br clear="none" id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11825">122&nbsp; 16948 Tue Jun 28 10:18:10 2009&nbsp;&nbsp; MYUSER0005&nbsp; w1c3xpr3&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; no<br clear="none" id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11826">131&nbsp; 11128 Tue Jun 28 09:09:33 2009&nbsp;&nbsp; MYUSER0006&nbsp; w1c3xpr3&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; no<br clear="none" id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11827">138&nbsp; 13252 Tue Jun 28 09:45:05 2009&nbsp;&nbsp; MYUSER0007&nbsp; w1c3xpr3&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; no<br clear="none" id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11828">139&nbsp;&nbsp; 9828 Tue Jun 28 09:00:06 2009&nbsp;&nbsp; MYUSER0008&nbsp; w1c3xpr4&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;no<br clear="none" id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11829">146&nbsp; 11708 Tue Jun 28 08:51:51 2009&nbsp;&nbsp; MYUSER0009&nbsp; w1c3xpr3&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; no<br clear="none" id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11830">150&nbsp; 10640 Tue Jun 28 08:48:59 2009&nbsp;&nbsp; MYUSER0010&nbsp; w1c3xpr3&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; no<br clear="none" id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11831"><br clear="none" id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11832"></span></div><div dir="ltr" id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11833"><span id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11834" style="font-size:10pt;"><br clear="none" id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11835"></span></div><div dir="ltr" id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11836"><span id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11837" style="color:rgb(34, 34, 34);"><font id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11838" size="3">Is this error coming from the Broker log? Can you paste the broker log so we can look at it?</font></span></div></div></div></div></div></div><div></div><div id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11660">&nbsp;</div><div class="ygrps-yiv-1499704649yiv4721831425signature" id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11840"><div id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11839"><span style="color:rgb(0, 0, 255);"><span style="background-color:rgb(255, 255, 255);"><span style="font-weight:bold;">Jonathan Lang</span></span></span><br clear="none"></div><div id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11841" style="color:rgb(0, 0, 0);font-size:13px;font-family:arial, helvetica, clean, sans-serif;background-color:transparent;font-style:normal;"><span style="font-weight:bold;">I.T Manager</span></div><div id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11842" style="color:rgb(0, 0, 0);font-size:13px;font-family:arial, helvetica, clean, sans-serif;background-color:transparent;font-style:normal;"><span style="font-weight:bold;">Database Engineer</span><br clear="none"></div><div id="ygrps-yiv-1499704649yiv4721831425yui_3_16_0_ym19_1_1472478276403_11843" style="color:rgb(0, 0, 0);font-size:13px;font-family:arial, helvetica, clean, sans-serif;background-color:transparent;font-style:normal;"><br clear="none"></div></div> <div class="ygrps-yiv-1499704649yiv4721831425qtdSeparateBR"><br clear="none"><br clear="none"></div><div class="ygrps-yiv-1499704649yiv4721831425yahoo_quoted" style="display:block;"> <div style="font-family:HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif;font-size:16px;"> <div style="font-family:HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif;font-size:16px;"> <div dir="ltr"><font size="2" face="Arial"> On Monday, August 29, 2016 10:33 AM, &quot;Joe Rojas jorojas@... [vantage]&quot; &lt;vantage@yahoogroups.com&gt; wrote:<br clear="none"></font></div>  <br clear="none"><br clear="none"> <div class="ygrps-yiv-1499704649yiv4721831425y_msg_container"><div id="ygrps-yiv-1499704649yiv4721831425"><div>

 

<div id="ygrps-yiv-1499704649yiv4721831425ygrp-text">
  
  
  <div>Thanks Jonathan.

I forgot to mention that I was on Progress.

JOE ROJAS
Epicor Applications Manager
VENTION MEDICAL + DESIGN & DEVELOPMENT
DIRECT: 508.597.1392 x1625 | MOBILE: 774.826.9245

From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Monday, August 29, 2016 11:16 AM
To: vantage@yahoogroups.com
Subject: Re: [Vantage] RE: E9: "No LicUser record is available"


1. On your SQL Server launch SQL Management Studio.
2. Expand [Databases] > your Epicor database > Tables > dbo.LicUser > Indexes.
3. Right-click on LicUser#_#progress_recid and go into Properties.
4. Check the Unique box on the General page and click OK.

Jonathan Lang
I.T Manager
Database Engineer


On Monday, August 29, 2016 9:43 AM, "Greg Payne gpayne@... [vantage]" <vantage@yahoogroups.com> wrote:


There are only 3 results for licuser.

15794MPS

SA Pub.LicCnfg and Pub.LicUser tables are empty after ASCII dump and load

Epicor Ent Ed

System Admin

9.05.702

08/19/2013

13686MPS

SQL - deadlock issues when users try to log into Epicor

Epicor Ent Ed

Technical

9.05.607b

01/05/2012

13061MPS

Maximum number of users exceeded. Please try again later



I get that message when I have a find with the no-error clause.



From: vantage@yahoogroups.com [mailto:vantage@yahoogroups.com]
Sent: Monday, August 29, 2016 10:01 AM
To: vantage@yahoogroups.com
Subject: [Vantage] E9: "No LicUser record is available"


Hello,

I can’t seem to log into EpicWeb to search AnswerBooks.
Does anyone know what the server logs error of “No LicUser record is available” means?

JOE ROJAS
Epicor Applications Manager
VENTION MEDICAL + DESIGN & DEVELOPMENT
Advancing Your Innovations For Health

261 Cedar Hill Street | Marlborough, MA 01752
DIRECT: 508.597.1392 x1625 | MOBILE: 774.826.9245
EMAIL: JoRojas@...<mailto:JoRojas@...> | WEB: ventionmedical.com <http://www.ventionmedical.com/>

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You haven't happened to have done a Dump and Load recently, have you?  I know sometimes that the Load misses that LicUser file.