Simon! This is what I am hoping happens, but so far it has been Epicor buying companies that do ecommerce or configurators or document management or BI and then pushing those solutions instead of working with leading third parties to develop a working integration…
It always disappoints me when I go to some third party or disruptive solution provider and they have a long list of Partner logos and the famous Abbott Laboratories E is missing. 
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That’s what I am saying!!! Maybe we are missing something, but I feel like it’s untapped revenue for them that they are missing by leaving out that E.
That’s an understatement… But there may be more to it, like resourcing. Managing development of a new UI …Existing commitments to a roadmap yada yada yada
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Epicor gives us a garage full of Makita and Milwaukee tools but you still have to build your own house 
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Very easy to do when their market is midsized manufacturers (among other midsized industries).
Would love to see their market research about how easy it is for these manufacturers to afford what is necessary to make use of these tools to build the house. I think someone forgot that core competencies of manufacturers usually isn’t app development or managing integrations…
If only Epicor took that burden on themselves (instead of giving it to us) and worked with these third parties to build the integrations we long for… Maybe they’d find that the revenue genreated from having these integrations offsets the financial burden it took to develop and manage these integrations.
In other words, I think that selling an ERP system offering integrations with leading third party systems would be a benefit and increase Epicor’s sales because it differentiates them from other ERP systems that don’t have these integrations.
Whereas right now they can only say, we’ll give you a
even though you are a manufacturer of something completely unrelated to houses. Good luck!
Thoughts…
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But I don’t know the first thing about this type of business (creating and managing integrations) or how it would affect Epicor’s bottom line- which is what any new decision ultimately comes down to.
Would love to hear the thoughts of someone that does.
-Utah
Well… you should come to insights to hear more about Automation Studio (Insights Sneak Peek... to learn more, come to Insights 2022) as that is one of the use cases for this new tool. Watch the video… it is a very simple use case, but it goes well beyond what you can see here. Cant really tell you more until Insights when it is officially announced.
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Thanks everyone for the input. I wish I had time to attend insight. one day.
For anyone looking for a ecommerce solution. The two solutions I have found so far is ECC from epicor and PartTrap - Parttrap ONE | eCommerce platform for Epicor E10
Has anyone used or is using PartTrap?
Thanks
Jeb
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We are a manufacturer & distributor on Epicor 10.2. We transitioned our Ecommerce site to ECC in our original implementation and STRUGGLED! We then discovered parttrap, implemented in June 2021 and have been very pleased with the platform. Here is a little vidoe our team put together describing our experience. Our site is open to B2C, so you are welcome to take a look at store.csidesigns.com to get a sense of our progress.
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Thanks for weighing in here Sarah.
Jeb;
Sorry for replying late to this but we are using Shopify for selling our parts. We had ebridge (now part of jitterbit) setup the interface. We pushed them to update to using the REST interface but they have an older interface that installs the glue on your SQL server.
Shopify supports 4 locations to ship from with their basic license. For our setup, the parts and inventory sync with Shopify. Orders and order acknowledgments also get synced.
We decided to avoid clearing credits cards in Epicor so just let Shopify do it. This avoids all the compliance issues with the bank.
Hope this helps.
Graeme
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Nice business case here Graeme, glad to know that Shopify could be an option.
Who are you referencing when you say ,
jitterbit or shopify?
Thanks,
Utah
Jitterbit/eBridge already had an interface to the cloud hosted version of Epicor using REST but we are on a 3rd party hosting provider. For some reason they needed to modify their interface to work with ours.
This works pretty well. I get a notification from Shopify directly when an order is created but that is superfluous because it seems to work well. I would just warn you not to expect a whole lot of customization on Shopify unless you get someone who knows their themes and can spend the time to adjust. For us, it gave us a fairly quick and solid way to sell our parts without having to invest the HR to build an e-commerce site and manage it.
I would suggest that when you get into a meeting with a VP that insists that the site “works just like XYZ manufacture’s site” that they be reminded that this supplier has a full time department or has outsourced their part sales to a professional ecommerce provider. Just get a quote for one of those and I bet the CEO will have trouble seeing the potential revenue to justify this.
For me, there is very little to monitor. As long as the Epicor REST interface is functioning then this works. Our end user has all the tools to monitor Jitterbit and Shopify for problems. I have not had a query since we went live last Fall.
Just be aware that we only have 4-5 part orders a month so this may be too small scale for what you company wants. We went the route of looking at ECC and my predecessor built a custom interface to save money but, when he left, no one could troubleshoot it. This gives us an open solution without a pile of money per month. If your company figures you could make $100K a year then maybe a more custom interface could be justified but this gives us a quick on ramp without a pile of commitment.
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Thanks Graeme for expanding on your experience.
thanks graeme. I contacted part trap and jitterbit/ebridge.
solutions so far are either
- ECC
- Part Trap.
- jitterbit/ebridge
- write your own bridge
thanks everyone
My company is currently in the process of having AdvancedWare’s ecommerce integration set up with E10 and Shopify. They claim to support a variety of ecommerce platforms, and are able to thoroughly customize it, it seems. They use Epicor’s v2 REST API. Part of AdvancedWare’s “shtick” is that you don’t pay for it until it’s working on your system and approved for production, which seems nice. We have previously used AdvancedWare for their Epicor-UPS WorldShip integration, and it works well. We’ll see how it goes.
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I forgot AW was also providing an e-commerce solution. Great group of people.
We tried to do ECC but ended up having to switch another vendor.