ECM Workflow Notification?

Hoping to get something from the brains trust as I’m not getting much info elsewhere.

ECM has the option to create a “Workflow Notification”, which I can only assume allows for a scheduled email to be sent for items in a particulat workflow step. Very handy…if it works. The problem is that there isn’t anything the Help to indicate how it works. There’s nowhere to set where the email goes to or even say where it will go to by default. I initally thought it would be either the workflow assignee or workflow owner, but all my testing hasn’t been able to generate an email anywhere. On top of that there doesn’t seem to be any log to show whether or not any emails were sent.

Anyone been able to get this functionality working?

Hi,

It is for each user so it sends an email to your user email. You do need to ensure you haven’t opted out of emails.

You have to give the rule a name select your options and then Run Now and then Save. You should then receive the initial email and then whenever you have set the schedule but only if there are items in that particular workflow that fit the bill. If you select Full then you can choose the fields you want to send. Hope that helps but shout if you need more help.

Thanks,

Annette

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Ahhh thankyou! I routinely log in using an admin account which isn’t attached to a valid email address. No wonder the emails weren’t going anywhere.

Appreciate the assist!

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