Good morning,
We are in the process of implementing Kinetic ERP and we just rolled out the Kinetic Edge Agent to all PCs on the network. Most PCs just needed a reboot aft er application was installed to get around the port in use error message, but a few continue to see the pop-up message whenever they reboot. Look for suggestions on how to resolve the following error message: Unable to start Local Edge Agent. Required port already in use. Any info on this would be much appreciated.
Check what is using port 6071
netstat -ano | findstr :6071
Should return something like
TCP 127.0.0.1:6071 0.0.0.0:0 LISTENING 16180
TCP [::1]:6071 [::]:0 LISTENING 16180
Then that last number 16180 is a Process ID and you can check what program that is with the following
tasklist | findstr <PID>
Which responds with what Program is using it
KineticTray.exe 16180 Console 1 120,820 K
There is -b flag that shows process name in netstat, as I remember
And if you want a graphical, SysInternals TCP-View is nice too:
I just started seeing this come up. I’m not sure what has changed with this, but I’m only seeing it on Windows 11 computers right now. Usually a signout and sign back in fixes it. I’m almost wondering if it is related to a recent Windows Update or even a Chrome Update. Don’t know.
Thanks everyone for all the input on this, seems to just be Windows 11 so far, and I did find that if I install it manually and not use a script it seem so resolve the issue.
Thanks, Mark
In your script, were you trying to restart it? Because it restarts itself and you would get that error.
