Email address formats in Send Email block

Epicor ERP 10
1

I’m using a Send E-Mail block in print style’s Breaking/Routing.

I can enter static emails with the format

display name <email address>;

Like

Schmoo, Joe <jschmoo@somerwhere.com>;

And it works fine.

But if I try to build that from fields (say I have UD05.Char01 as the name and UD05.Char02 as the email address), I enter the following in the email template

<PM_name> <<PM_email>>;

The bold parts are the “Inserted fields”. Note that I put the inserted field PM_email in a set of brackets, and followed by a semicolon.

But that renders as

Without the brackets, it renders ok

Trying HTML codes (&lt; and &gt;) for < and > yields

Test: JAYSON PACHECO &lt;jpacheco@matcor.com&gt;;

Any way to use &lt; and &gt; with inserted fields?

Some special escape character perhaps?

2

BTW - manually adding < and > characters in the template editor messes up the “inserts”

for example, creating the following (PMEmail is included in manually entered brackets)

<PMName> <<PMEmail>>;
*** This is an automated email, do not reply. ***
Dear <CustName>,

Then trying to remove the two manual brackets…

  • You can’t select the first manual bracket. (opening ‘<’ ). It has become part of the PMEmail inert
  • You can backspace over the second manual one (closing ‘>’)
  • To remove the first bracket, you must backspace over the <PMEmail>. But doing so takes all characters up to and including the following insert.

In the example above, removing <<PMEmail>
removes that insert, the “This is an automated …” line and the “Dear Customer <Custname>” right up to the comma (leaving the comma).