Thanks so much for pointing me to the BL Tester, I hadn’t used it before. It was on our server but it looks like it wasn’t ever configured. I found a post https://www.epiusers.help/t/setting-up-the-bl-tester/54385 that showed me how to set it up real quick and I have to say, I wish I had found this sooner, it is super useful. Long story made short - with BL Tester, I was able to play with a variety of settings until I found the right combination that worked for our environment.
I didn’t get to debugging it in Visual Studio but that was also a great suggestion. Thanks again for saving the day!