Epicor 10 How to Get Customer Number from ttOrderHed in BPM

In Data Directive BPM, I have created one BPM to Trigger Email when a New Sale Order generates. I am Getting OrderNum from ttOrderHed but I am Unable to Get Customer Number & Order Amount from ttorderhed table it is showing zero value.

Note:-

  1. New Sale Order Can Be Created directly from Order Entry Screen
  2. New Sale Order Can Be Created from Opportunity / Quote Entry -> Create Sale Order

In Both BPM Triggers but No Values are Coming

Kindly Help.

what column are you triggering on? When the record is initially created it won’t have a custnum until the user/process changes or sets the sold to field.

hi Rob,

I want to send an email notification to primary sales person when a New sale order header creates through opportunity / Quote Entry Form -> Create Sale Order Screen.

I have created one Data Directive BPM, where I am checking Condition like RowMod is ‘A’ if it is true it will assign variables like Order Number, Customer Number & Total Order Amt from ttorderhed table

Problem is BPM is Triggering & Condition is true but I am only getting Order Num from ttorderhed table.Rest of the Values from ttorderhed table like Order Amount & Customer Number is null. Could you help me how can i get those values ?

Note:- I tried to use Linq Query also its not working.