Support has always told me to tweak the settings according to my
system's performance. I can't tell you exactly what setting and where
would need tweaked but I would contact support and ask them what areas
may need their settings changed a bit according to the problem you are
seeing. They will probably be very vague with their answer because they
don't want to take responsibility. Maybe you have done this already, I
don't know. We had problems with our settings in Version 8 and it took
us a long, long time until things started running at a tolerable pace.
Thanks,
Blake Clemens
DMC
________________________________
From:
vantage@yahoogroups.com [mailto:
vantage@yahoogroups.com] On Behalf
Of Chris Thompson
Sent: Friday, June 12, 2009 9:12 AM
To:
vantage@yahoogroups.com
Subject: Re: [Vantage] Epicor 9 - Problems Printing Some Customised
Reports
I havent messed with any settings (whether Epicor have them set
correctly is another story).
It is only the larger reports that we are having issues with.
Sometimes, the reports will run, but if you try them again you can put
money on them not running for several more times.
________________________________
From: Blake Clemens <
blake.clemens@...
<mailto:blake.clemens%40d-m-c.com> >
To:
vantage@yahoogroups.com <mailto:vantage%40yahoogroups.com>
Sent: Friday, 12 June, 2009 14:03:21
Subject: RE: [Vantage] Epicor 9 - Problems Printing Some Customised
Reports
In your Progress Explorer Tool-Databases. .. have you messed around with
adding more servers to your ODBC group? Or allocating more/less users
per server in the ODBC Group? Just thinking out loud here. Is it the
same reports that don't work or does it just happen sporadically to all
customized reports?
Thanks,
Blake Clemens
DMC
____________ _________ _________ __
From: vantage@yahoogroups .com [mailto:vantage@yahoogroups .com] On
Behalf
Of Chris Thompson
Sent: Friday, June 12, 2009 8:55 AM
To: vantage@yahoogroups .com
Subject: Re: [Vantage] Epicor 9 - Problems Printing Some Customised
Reports
Hi Blake,
Our servers are as per the latest hardware requirements spec.
Everything else runs well, it only seems the 'larger' reports that dont.
I would have thought there would be a setting somewhere to allocate more
memory to certain processes.
Cheers,
CHRIS
____________ _________ _________ __
From: Blake Clemens <blake.clemens@ d-m-c.com
<mailto:blake. clemens%40d- m-c.com> >
To: vantage@yahoogroups .com <mailto:vantage% 40yahoogroups. com>
Sent: Friday, 12 June, 2009 13:50:02
Subject: RE: [Vantage] Epicor 9 - Problems Printing Some Customised
Reports
This problem sounds familiar to me but I haven't had to deal with it in
a while. Are your Progress settings correctly set up on the server? It
seems like Progress needs more resources allocated to it. Maybe Vantage
goofed up again with their Epicor 9 requirements/ settings like they did
with version 8. Did you exceed the required hardware specifications for
Epicor 9?
Thanks,
Blake Clemens
DMC
____________ _________ _________ __
From: vantage@yahoogroups .com [mailto:vantage@ yahoogroups .com] On
Behalf
Of Chris Thompson
Sent: Friday, June 12, 2009 8:44 AM
To: vantage@yahoogroups .com
Subject: Re: [Vantage] Epicor 9 - Problems Printing Some Customised
Reports
Hi Blake,
We are using Progress.
It is almost as if the services that handle the printing are allocated
enough memory as it seems to go on the size of report whether they rpint
or don't.
Any help would be appreciated.
Cheers,
CHRIS THOMPSON
____________ _________ _________ __
From: Blake Clemens <blake.clemens@ d-m-c.com
<mailto:blake. clemens%40d- m-c.com> >
To: vantage@yahoogroups .com <mailto:vantage% 40yahoogroups. com>
Sent: Friday, 12 June, 2009 13:23:46
Subject: RE: [Vantage] Epicor 9 - Problems Printing Some Customised
Reports
Are you a progress or SQL database?
Thanks,
Blake Clemens
DMC
____________ _________ _________ __
From: vantage@yahoogroups .com [mailto:vantage@ yahoogroups .com] On
Behalf
Of Chris Thompson
Sent: Friday, June 12, 2009 8:06 AM
To: vantage@yahoogroups .com
Subject: [Vantage] Epicor 9 - Problems Printing Some Customised Reports
Hi All,
We have recently upgraded to Epicor 9 from Vantage 8 and have a problem
printing our customised reports.
Firstly, some table names had changes so I have sorted those in Crystal.
The problem that we have is when you go to preview a report, it gives
the following error ...
Error Detail
============
Exception of type 'System.OutOfMemory Exception' was thrown.
Stack Trace
===========
at System.String. Concat(String str0, String str1)
at Epicor.Mfg.BO. ReportMonitor. TransferReport( String sysRowID, String
dataPath, String definitionPath)
at Epicor.Mfg.UI. Adapters. ReportMonitorAda pter.TransferRep ort(String
sysRowID, String fileNameData, String fileNameRepDef)
When you click OK to that, you get the following error ...
Error Detail
============
Load report failed.
Stack Trace
===========
at
CrystalDecisions. ReportAppServer. ReportClientDocu mentWrapper.
EnsureDocum
entIsOpened( )
at CrystalDecisions. CrystalReports. Engine.ReportDoc ument.Load( String
filename, OpenReportMethod openMethod, Int16 parentJob)
at CrystalDecisions. CrystalReports. Engine.ReportDoc ument.Load( String
filename, OpenReportMethod openMethod)
at Epicor.Mfg.Lib. Report.EpiCrysta lViewer.LoadRepo rt(Object state)
Inner Exception
============ ===
The system cannot find the file specified.
Inner Stack Trace
============ =====
at
CrystalDecisions. ReportAppServer. ClientDoc. ReportClientDocu
mentClass. Ope
n(Object& DocumentPath, Int32 Options)
at
CrystalDecisions. ReportAppServer. ReportClientDocu mentWrapper.
Open(Object
& DocumentPath, Int32 Options)
at
CrystalDecisions. ReportAppServer. ReportClientDocu mentWrapper.
EnsureDocum
entIsOpened( )
The reports used to work on Vantage 8 perfectly.
The standard reports run - it only appears to be customised reports.
The reports are only approx 6mb in size (due to logos etc) and nothing
else is running on the PC when printing the reports.
We have tried this on several PCs and all of them give the error.
The error only happens 75% of the time - other times, the reports will
run and open perfectly which suggests the Crystal Report and Data
Definition etc are all OK.
Any help or info on similar experiences would be appreciated.
Cheers,
CHRIS THOMPSON
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